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I do have another dealer in the area. I originally was trying to use the dealer I bought it from. I also was worried that even if I went elsewhere that I would have the same experience which seems unlikely based upon the feedback I am receiving from everyone here. The last visit I had at the...

The first time it was damaged I had to bring the vehicle back to see the manager who took the vehicle back into the service department to have it fixed. They got the plastic trim back on and the metal underneath was mostly straightened. I then thought the situation was a mistake and when the...

Thank you for sharing the photos! I like the way you used the wood blocks to make the proper lift points work for you.

If the noise is still there try pulling on plastic spoiler piece across the top of the rear window on the tailgate. Mine was rubbing enough on the edges to make a creaking sound on the rear window when turning. I cleaned and sprayed the area with silicone spray. After wiping off the excess the...

Thank you! I am glad I found a place with the amount of information that is offered here. Yes, the vehicle has been serviced since new by my local Ford dealer. At the very beginning all was well. However, that all changed during a tire rotation which I originally thought was a honest mistake...

I have a 2016 Explorer Sport and I have been having trouble getting my regular maintenance done without issues. There have been two services in a row which resulted in damage to the vehicle. On both occasions, the lift pads were placed under the front fender mounting bolts which resulted in bent...

Hello everyone! I am a relatively new owner of a 2016 Ford Explorer Sport. I ordered and received it all within the past year. I am joining the forum to gain knowledge about maintenance and the overall vehicle. I am looking forward to everything the forum has to offer!