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I was also having trouble with the portal, I had to ultimately open a Sync support chat to explain the issue for which they escalated the case through tech support. Once they fixed it on their end I was able to get the download link to finally populate. Ford Chat: Contact Us | Ford® Customer...

According to the build, the carbon fiber pieces were made custom by DinMann Carbon (DINMANN carbon fiber parts made in USA)

I have never seen any carbon fiber panels, or parts, made for the 5th gen explorer. The closest thing I have seen was custom carbon fiber fender flares made for a SEMA vehicle: My 2016 Explorer Sport - Project Wanderlust The hoods on the 5th gen are already made of aluminum so the weight...

It took me a couple days for the Sync Update page to finally load but I was able to get the download link: https://ivsubinaries.azureedge.net/owner-package/14309196745656227394/JR3T-14G381-AS.zip Here is the information from the autoinstall.lst ; SYNC3 Consumer Assembly Upgrade - Release 3.0.21...