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Thanks for the follow up Peter... much appreciated. Indeed the short antenna is MIA... I called CarMax and they conveyed one will be ordered and I'll be called when it arrives. Regarding the Synch upgrade... The dealer conveyed they had issues too and its due to Ford support... They suggested...

ok, I give.. after a fresh full format of the USB device I'm still getting an error.. Going to call in for a service appointment.

Hey Peter... the following is a pic of the display during the attempt to download the software upgrade file via WIFI.. AM reception (hmm.. not familiar with any local stations - so cant determine if there is an issue there).. but per expectation static and grainy.. but yes, able to tune in a...

This is the error I receive if I use an unzip utility... Went back and read install instructions... states one is to open using Windows Explorer and drag files to USB device.. Did that and still having an issue.. Now doing a full format of the USB device (exFAT)..

Hey Peter.. My 2019 was bought used.. I don't think it has a stubby antenna... I'll check.. Maybe its supposed to and went MIA? Can it be easily removed? I was hoping to attach a photo of what was displayed during my attempt to download via WIFI.. However, don't see (just yet) how to being new...

Thanks for the response Adrian... I'm going to try again today... Read the instructions again and realized I didn't really follow them regarding the part to move the files to the USB device... I used a utility to unzip rather then the use of Windows Explorer...LOL. Step 2 -...

Greetings fellow forum members.. (totally new to Ford) Purchased a 2019 Ford Explorer Sport today.. Totally disappointed and frustrated.. 1) Reception of FM radio signal for local channels appears to be faulty (Channels I know are available are missed with using the seek function) 2) Software...

Wow.. didn't consider.. thanks for the heads up Mike! Much appreciated... Cheers Joe o

Greetings fellow Explorer forum members... Having recently retired - 42+ years in Information Technology - I'd been searching for the right fit to replace my 01 Chevy Blazer.. So, I guess its sort of retirement for the black on black LT Blazer too (can't complain - still a very reliable...