2020 Ford Explorer front doors not unlocking

[Tom Rowles]

I have a 2020 Ford Explorer, Platiunum and the front doors are not responding to the remote unlock with the key FOB; however the back doors and the tailgate do respond to the lock and unlock commands with the key FOB. I was able to remove the actual metal key from the key FOB and open the drivers door, get in and start the vehicle and at this time I could reach over and open the passenger door using the inside door release handle. However, the lock knob on the front doors never responded to go up and down / lock and unlock with any of the remote FOBs or controls on the doors themselves. Any suugestions for a home remidy?! I'm a new member and this is my first post. I hope I got it right!! Thank you!

 

[Tom Rowles]

I was able to figure this out by reading something similar on another post! We live in MN and just experienced the coldest week of the year of -35 to -45 degree temps with windchills. We had not driven the Explorer for a while and the battery must have gotten below the 70% charge level where both the remote start and power unlock for the front doors fail to function. Once I got in and started the vehicle I ran it with slightly higher than idle rpms for about 20 minutes, the battery was charged enough and normal function was resumed. Good for now! Thank you!

 

[Rick]

Thanks for for updating the thread. I'm glad you've got it figured out.