Ana Polacek
New Member
- Joined
- October 1, 2019
- Messages
- 2
- Reaction score
- 0
- City, State
- Pescadero, CA
- Year, Model & Trim Level
- 2016 Ford Explorer sport
I love my 2016 Explorer sport. But there is a major problem with AC condenser. After 9 months of owning the Explorer, the AC condenser went out. The dealer replaced it through the extended warranty. Less than a year later the same thing happened and then the warranty company didn't believe that Ford correctly fixed it so they had someone check on the 2nd replacement - This took almost 2 months of nightmare back and forth. The 3rd time the dealer told me there was a puncture in the condenser and therefore it was not covered under warranty. Here we are 1 year later looking at replacing it again. Counting the original AC condenser this will be the 5th one to be in this Explorer in less than 4 years. BTW I don’t do any off-roading such that something would hit inside or outside of the car. Not normal right? Anyone else have this problem?