Any body shop experts out there?

[pwrful4]

My 2014 Explorer Sport passenger front door is out of alignment. It opens and closes fine but sits too high and is titled in (ie you can see the inner front fender in the front and in the rear the plastic molding sticks out 1/4" from the rear door (not flush).

I took it in to the Ford dealer and they don't do body work and referred me to an auto body down the road. I took it there and they didn't know if it could be adjusted and they want me to give it to them for a whole day later in February to "see" if anything can be done.

 

[SWEET ST]

Sorry but that is an issue that ford has to resolve not you or an autobody shop get in contact with crystal she on this site and works for ford and is an awesome help dont have any other person touch door or your warranty can be voided...!!!

 

[peterk9]

My 2014 Explorer Sport passenger front door is out of alignment. It opens and closes fine but sits too high and is titled in (ie you can see the inner front fender in the front and in the rear the plastic molding sticks out 1/4" from the rear door (not flush).

I took it in to the Ford dealer and they don't do body work and referred me to an auto body down the road. I took it there and they didn't know if it could be adjusted and they want me to give it to them for a whole day later in February to "see" if anything can be done.

As NEWPORTNJ posted, this is Ford's issue to fix. If your dealer is unable to correct it, make sure that they obtain the approval from Ford before you take it anywhere to get it fixed. They will likely require pictures of the problem which your dealer can look after. Contact Crystal (FordService) by sending her a private message.
You can use the following link if you wish to do so;
http://www.explorerforum.com/forums/private.php?do=newpm&u=157968
Include your name, daytime phone number, VIN, mileage, and dealership info in your message. Good luck.

Peter

 

[pwrful4]

Crystal PM'd, thanks.

 

[FordService]

Crystal PM'd, thanks.

Thanks for the PM, pwrful4! Check out your inbox for my response, including your case information.

Crystal