jwoodring1963
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- September 10, 2021
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- Year, Model & Trim Level
- 2015 explorer police inte
I purchased a 2015 explorer police interceptor. I enjoy it and have started customizing it to my taste. The only issue I have is the bluetooth/ auxiliary buttons. The read out says audio muted when I press the phone button. After reading the manual, i called the sync help line and provided the vin number to ensure it has bluetooth on it and they walked me through several steps but it was unsuccessful.
The center console was removed prior to purchasing and no auxiliary port or hdmi port is showing now. I removed the center faceplate below the message center and climate control and located 2 grey plugs (a 6 pin and a 12 or 14...I think). Is it possible to purchase something that plugs into one of these to get bluetooth back? Any advice is appreciated...Thanks
The center console was removed prior to purchasing and no auxiliary port or hdmi port is showing now. I removed the center faceplate below the message center and climate control and located 2 grey plugs (a 6 pin and a 12 or 14...I think). Is it possible to purchase something that plugs into one of these to get bluetooth back? Any advice is appreciated...Thanks