ExPlat
Well-Known Member
- Joined
- October 29, 2016
- Messages
- 316
- Reaction score
- 69
- Location
- AZ
- Year, Model & Trim Level
- 2016 Explorer Platinum
Hi folks, I wanted to stop by to say goodbye to the many nice folks here on the Forum, you've helped and entertained me for many years and I thank you for that.
I've sold the "ExPlat", my highly maintained and babied 2016 Explorer Platinum that I've had since almost new, about 7-1/2 years and 54,100 miles.
This has been an interesting car owner experience, I've tried to put a happy face on this ordeal and learned a lot. Probably the most important thing I learned is that I simply refuse to keep this Explorer without a warranty - it's seen well over $15k of a long list of major failures/repairs in that time, mostly covered under extended ESP warranties. No more Ford service lounge coffee, donuts & other pleasures, no more paperwork put in the ever expanding 3" thick file of ExPlat repairs and no more time spent waiting, dropping off, loaners, inconveniences, worries, etc.
But I digress, I will just describe this years 'last straw' failures that lead to this separation.
On 02/24/2024 at 51,597 miles the water pump failed and was repaired under my ESP warranty. This was an extensive and expensive repair but really, a bad water pump at 51k miles? Ok, that has to be the last thing that will fail, heck, I've replaced the EPAS, PTU, even the Cowl Grille (twice), door weather seals, glove box, all 4 door checks (what's a door check?), etc, etc and changed ALL the fluids, new brakes, tires, alignment, did all the Recalls, ad nauseam. Good to go...
Not quite.
Crank, no start: July 11, 2024 with 53,100 miles on the car and while driving locally the Explorer goes into 'limp' mode, then dies on the side of the road. Cranks over, sputters, won't start, gets towed to the Dealer, again.
After 9 days in the shop the Tech writes this success story:
NOTES - Verified customer's concern for vehicle stalls when driving with intermittent no start. Performed eec diag and retrieved codes P0339 for crank position sensor intermittent and P2101 throttle body actuator. Inspected the wiring for the throttle body and crank position sensor, no issues found. Monitored pids for throttle, it was working properly. Vehicle was still stalling under load. Verified wiring from the crank sensor to the pcm was good. Used scan tool to reset KAM and perform a misfire monitor relearn/crank position sensor relearn. Found that the PCM's software was out of date, performed PCM update. Test drove vehicle without any issues for 40 plus miles. Customer's concern is no longer present. Everything functions as designed.
I picked the repaired car up from the Dealer on Friday, July 19th, 2024, my ESP warranty (with three weeks left) did not cover this repair. I'd finally had enough. The next day, July 20th I sold the car to a popular Car retailer.
Moderators and especially peterk9 and blwsmoke: thanks for wrangling all of us Ford owners to keep a happy and informative Forum, you are doing a great job here and definitely deserve a raise! Adios...
I've sold the "ExPlat", my highly maintained and babied 2016 Explorer Platinum that I've had since almost new, about 7-1/2 years and 54,100 miles.
This has been an interesting car owner experience, I've tried to put a happy face on this ordeal and learned a lot. Probably the most important thing I learned is that I simply refuse to keep this Explorer without a warranty - it's seen well over $15k of a long list of major failures/repairs in that time, mostly covered under extended ESP warranties. No more Ford service lounge coffee, donuts & other pleasures, no more paperwork put in the ever expanding 3" thick file of ExPlat repairs and no more time spent waiting, dropping off, loaners, inconveniences, worries, etc.
But I digress, I will just describe this years 'last straw' failures that lead to this separation.
On 02/24/2024 at 51,597 miles the water pump failed and was repaired under my ESP warranty. This was an extensive and expensive repair but really, a bad water pump at 51k miles? Ok, that has to be the last thing that will fail, heck, I've replaced the EPAS, PTU, even the Cowl Grille (twice), door weather seals, glove box, all 4 door checks (what's a door check?), etc, etc and changed ALL the fluids, new brakes, tires, alignment, did all the Recalls, ad nauseam. Good to go...
Not quite.
Crank, no start: July 11, 2024 with 53,100 miles on the car and while driving locally the Explorer goes into 'limp' mode, then dies on the side of the road. Cranks over, sputters, won't start, gets towed to the Dealer, again.
After 9 days in the shop the Tech writes this success story:
NOTES - Verified customer's concern for vehicle stalls when driving with intermittent no start. Performed eec diag and retrieved codes P0339 for crank position sensor intermittent and P2101 throttle body actuator. Inspected the wiring for the throttle body and crank position sensor, no issues found. Monitored pids for throttle, it was working properly. Vehicle was still stalling under load. Verified wiring from the crank sensor to the pcm was good. Used scan tool to reset KAM and perform a misfire monitor relearn/crank position sensor relearn. Found that the PCM's software was out of date, performed PCM update. Test drove vehicle without any issues for 40 plus miles. Customer's concern is no longer present. Everything functions as designed.
I picked the repaired car up from the Dealer on Friday, July 19th, 2024, my ESP warranty (with three weeks left) did not cover this repair. I'd finally had enough. The next day, July 20th I sold the car to a popular Car retailer.
Moderators and especially peterk9 and blwsmoke: thanks for wrangling all of us Ford owners to keep a happy and informative Forum, you are doing a great job here and definitely deserve a raise! Adios...
