leaky sunroof

[SilverBullet]

So when I bought my X about 3 months ago (3000 miles or so), before I drove it off the lot I noticed that there was a leak from somewhere near the top of the drivers side passenger door. So, they told me they'd fix it free of charge. I take my X back a few weeks later for the service, and they found that the sunroof was leaking, and the water was travelling back via the a-pillar and coming out with the a and b pillar meet, causing it to drip all down the inside of the door, on my leather seat, and on the carpeting around the seat belt. So they fixed it, and a week later after the 'worked' on my car the passenger side started to do the same exact thing. So I called the service manager back up, told him that after they worked on it the other side started to do the same thing. So, yet again, he said they'd take care of it. I took it in, they fixed the passenger side. Now, this morning I go get in my car.. and sure enough, the drivers side is leaking AGAIN!

So what's the deal? is this common? too bad it's not a brand new X, other wise I'd take up Maryland on their Lemon Law and get myself another one. I just called them again, but he is out to lunch..

 

[98Explorer4x4]

Boy that sounds like a leaky mess!! No I have not heard of that before. Could be bad seals and the shop is still doing a piss ant job??!! I would recommend finding another shop to fix it or get a second opinion. Thats about all I can say. Hopefully somebody on here has better ideas.

 

[2001_x]

if it is not the seals.... it sounds like your drain tubes are clogged. the sun roof tray is not completely attached to the roof. It is only held on by some brackets. What happens is when the tray fills, it overflows and trickles down. Inorder, for them to fix the problem they will have to dismantle most of the interior panels to replace the tubes. It is a big job, but easy to fix.