New axle bolt recall 23S55, same as older recall? | Ford Explorer Forums

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New axle bolt recall 23S55, same as older recall?

edwx

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Jacksonville, FL
Year, Model & Trim Level
2020 Ford Explorer XLT
Had a recall done last year for a potential axle bolt fracture, and they also did the parking brake reprogram thing. Now there is a new recall 23S55 for a potential rear axle bolt fracture. Is this the same one as last year, or a different bolt? Thanks.
 



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This one is a bit different. They replace the bolt and this time the bushing also.
 






Okay thanks.
 






I got that letter this week as well. Mine says a follow up will come when dealers are ready to start performing the recall.
 






When I had the parking brake reprogrammed, I was told that was a temporary fix until the parts were available. Well, I got the letter that parts were now available and scheduled our 2020 and it was done today. Surprise, when I picked it up, the parking brake still turned on automatically when the car was put in park and turned off. I talked to my service advisor and asked why they didn't reprogram that back to the way it came from the factory, and was told, that Ford wanted the parking brake to stay like that. Makes no sense to me.
 






When I had the parking brake reprogrammed, I was told that was a temporary fix until the parts were available. Well, I got the letter that parts were now available and scheduled our 2020 and it was done today. Surprise, when I picked it up, the parking brake still turned on automatically when the car was put in park and turned off. I talked to my service advisor and asked why they didn't reprogram that back to the way it came from the factory, and was told, that Ford wanted the parking brake to stay like that. Makes no sense to me.
I could be wrong, but I believe even the new Explorers come that way according to some posts I've read. I don't know why since my Aviator doesn't have that auto parking brake.

Peter
 






Well the Aviators have the 2/4 bolt subframe. The newer Explorers seem to have the 1/3 subframe with newer bushings and auto parking brake. The jury is out whether the new bushing is a proper fix. Ford will be looking at failures in the next few years. I have my doubts. Look at the first two rear camera recalls... garbage! Big waste of money and time. The third recall works but some do not need the new hardware as the updated IMPB firmware seems to work on my 2020.
 






Had a recall done last year for a potential axle bolt fracture, and they also did the parking brake reprogram thing. Now there is a new recall 23S55 for a potential rear axle bolt fracture. Is this the same one as last year, or a different bolt? Thanks.
No, the bushing is available now, and a higher strength bolt. The parking brake scam was a temporary bandaid. The amount of labor to do this is unfortunate. But Ford had to do it. Mine is in the shop now after waiting about 7-mos.
 






No, the bushing is available now, and a higher strength bolt. The parking brake scam was a temporary bandaid. The amount of labor to do this is unfortunate. But Ford had to do it. Mine is in the shop now after waiting about 7-mos.
The member you quoted was last seen here on November 17, 2023 so may not be around.
The parking brake issue was not a "scam", it was meant, as you said, to be a temporary solution although the latest Explorers still have that feature. I wasn't aware that the same problem existed on the 2011 Explorer. What I find curious is that while the new Explorers still appear to have the auto parking brake, the Aviator does not.

Peter
 






The member you quoted was last seen here on November 17, 2023 so may not be around.
The parking brake issue was not a "scam", it was meant, as you said, to be a temporary solution although the latest Explorers still have that feature. I wasn't aware that the same problem existed on the 2011 Explorer. What I find curious is that while the new Explorers still appear to have the auto parking brake, the Aviator does not.

Peter
Knew the electronic parking brake patch was not reversible. Didn't realize the current models are programmed that way.
Mine is a 2021 Hybrid. Just noticed my info is out of date. Live near New Orleans now.
 






No, the bushing is available now, and a higher strength bolt. The parking brake scam was a temporary bandaid. The amount of labor to do this is unfortunate. But Ford had to do it. Mine is in the shop now after waiting about 7-mos.
That makes sense. My first repair took 30 min. This one several hours.
 












Jun 11 2024 New Announcing: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD - Safety Recall 23S55 - Supplement #3
NEW VEHICLE DEMONSTRATION / DELIVERY HOLD - Full Bulletin - Safety Recall 23S55 - Supplement #3 - Certain 2020-2022 Explorer Vehicles - Rear Axle Bolt Fractures

Update:
Essential Special Service Tools (ESSTs): FSA 23S55, FSA 22N06, and FSA 22S27 all utilize the same ESSTs. The ESST tools were distributed to all dealers following the normal ESST distribution in the past. It is the responsibility of the dealer to source replacement ESSTs for use in the service procedure if the tools were lost or misplaced.

If you do not have the special tools referenced in the Workshop Manual (WSM) or the Recall repair, please contact 1-800 ROTUNDA and choose option 3 to place an order.

ATTENTION TECHNICIANS –
Recall 23S55 was updated and included revised Technical Instructions – Key Reminders:
1. Make sure to follow the Updated Technical Instructions steps and outlined referenced Worshop-Maunual (WSM) Section(s).
2. Note: One important step in the Technical Instructions is the removal/installation of the Exhaust Muffler, Under Body Shields and Rear Driveshaft per WSM Section 205-01 while performing this Recall.
3. Note: Bolt torque values have changed in the updated Technical Instructions. Please review the updated Technical Instructions to ensure that you are tightening the bolts correctly to specifications.
4. If contacting the SSSC center for related damage, picture images and repair steps may be inquired to evaluate YOUR request.
For SSSC Center information, refer to the SSSC TAB in PTS for contact and hours of operation.
 

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