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Ford Explorer Community - Maintenance - Modifications - Performance Upgrades - Problem Solving - Off-Road - Street
Explorer Forum Covers the Explorer ST, Explorer Sport, Explorer Sport Trac, Lincoln Aviator, Mercury Mountaineer, Mazda Navajo, Ford Ranger, Mazda Pickups, and the Ford Aerostar
They don't check this site everyday. There's 2 known Ford reps who log into that account. Give it some more time or try to message "Cory @ Ford" on Facebook. Since that has higher traffic, you'll have better odds of catching him there.