Please help - rear window quit working

[jetjock15]

the driver side rear window doesnt respond to pushing up or down on the driver door controls or the rear door control. Anyone know what i can check to fix this problem? thanks for any help

 

[1tufgt]

Bump, my explorer has this problem also.

Is it the window motor or something else?

 

[TOMANDPAT]

I've heard that if you take a rubber mallet and smack the door panel in the area of the motor,you might give it new life. Try it, it work's some of the time
Tom

 

[Limited02]

May want to take the door panel off and check it out. I would tap it with a hammer there because you won't touch it if you hit on the outside. Check the wiring between the door and body to make sure a wire didn't get cut. Also, can you move the window up/down with the rear button?

 

[jetjock15]

thanks guys for the inputs, havent tried using the rear button, will try and let you know

 

[1tufgt]

Cool, I'll have to check that out also.

I know mine doesn't work with the rear button so could it be the motor?

Does anyone have a actual picture of regulator assembly? I heard it was a pain to take out and replace.

 

[High_Order1]

this is a common problem on the 02-05. Dirt and gunk build up between the upper window and the rubber. The motor gets some resistance, then trips out. Usually, what I do, is after a pressure car wash, I cycle the windows, and clean that dirt stripe off. I failed to do that recently, and now I have a stuck window.

-Shawn

 

[1tufgt]

this is a common problem on the 02-05. Dirt and gunk build up between the upper window and the rubber. The motor gets some resistance, then trips out. Usually, what I do, is after a pressure car wash, I cycle the windows, and clean that dirt stripe off. I failed to do that recently, and now I have a stuck window.

-Shawn

So are you saying the motor burns out? If it's just the motor, can't you just replace it instead of the whole assembly?

 

[rrgone]

This is pretty common on the Explorers. Rear window gets stuck up due to lack of use and gunk in the track header. I have the LR window on my '02 stuck in up position now but haven't had a chance to look at it yet. Anyway, Ford will sell you just the motor for the rears because there are so many with this problem. TSB 07-16-14 lists part 6L2Z-7823394-AA, Regulator Motor Asy. for 2002-2006 Explorer/Mountaineer. The TSB says 0.4 hrs to change including remove/replace trim panel, so must be pretty easy.

There is an earlier TSB that was superceeded by 07-16-14 that said to tap on the motor with a rubber mallet to try and get it unlocked, then to insert a foam rope into the window header. This must have lead to a lot of returns as they gave it up and started replacing the motor.

If anyone replaces just the motor let us know what you paid and how it goes.

 

[1tufgt]

Yeah I've gotten quotes on the new motors and the refurbished motors.

New motor 3L2Z7823394BA - List 116.94 yours 69.17
Remanufactured motor is 3L2Z78233V94BARM - List 78.96 yours 46.70 plus 30.00 core
Regulator comes with the motor and is 6L2Z7827001BA - List 154.88 yours 91.61 plus 30.00 core

Prices are from www.silverstatefordparts.com They are located in Las Vegas.