Sport arrived at dealer, what should I look for?

[FordService]

You are right that there might be good dealerships and I just found a not so good one. The other Ford dealer in my area did the repair work to my f150 after I was hit by a moving truck. The quality assurance was so bad I refused to pick the truck up 4 times after they said it was done, but I kept finding mistakes. Maybe I am just picky, but I expect perfection from professionals.

One a good note, Crystal the customer service rep took my info and the regional service rep called me today. Hopefully things turn around.

Hi kirksjeep,

I'm glad to hear your service manager followed up with you. Keep me in the loop and let me know how things continue.

Thanks!

Crystal