Steering Gear replacement?

[taf001]

Dear Smart People - I have a 2013 Explorer Sport. Bought it from Omera Ford with 19K miles in 2014. At ~32K miles, started getting a spot of oil in my driveway. Took it to Phil Long on Wadsworth. They said I had a bad turbo, oil in the front Turbo and they would swap it out. 9hrs was the job, but took them 9 days - to me, not a good sign. Then had to bring it back for noisy front end, clogged vacuum line on the turbo (quit working), etc. At 40K, the steering (which had been making a little bit of noise since the work) started making a lot more noise (Wife- is that an airplane? Me - no, that's the steering). I took it in and they said $1800 for a new steering gear. But it's not their fault and they wouldn't have touched it when they took off the whole front end to replace the turbo.

I looked for pictures / drawings of how Ford put the steering gear solidly mounted to the front subframe in the 2013, but can't seem to find it.

So, would they have had to move the front subframe to replace the front turbo? THey seemed to have moved everything else up in the front.

And it took Phil Long 3 trips to find the oil leak before I showed where it was coming from on the turbo.

Any thoughts would be greatly appreciated.

 

[calcam]

update

Dear Smart People - I have a 2013 Explorer Sport. Bought it from Omera Ford with 19K miles in 2014. At ~32K miles, started getting a spot of oil in my driveway. Took it to Phil Long on Wadsworth. They said I had a bad turbo, oil in the front Turbo and they would swap it out. 9hrs was the job, but took them 9 days - to me, not a good sign. Then had to bring it back for noisy front end, clogged vacuum line on the turbo (quit working), etc. At 40K, the steering (which had been making a little bit of noise since the work) started making a lot more noise (Wife- is that an airplane? Me - no, that's the steering). I took it in and they said $1800 for a new steering gear. But it's not their fault and they wouldn't have touched it when they took off the whole front end to replace the turbo.

I looked for pictures / drawings of how Ford put the steering gear solidly mounted to the front subframe in the 2013, but can't seem to find it.

So, would they have had to move the front subframe to replace the front turbo? THey seemed to have moved everything else up in the front.

And it took Phil Long 3 trips to find the oil leak before I showed where it was coming from on the turbo.

Any thoughts would be greatly appreciated.

Did you ever hear anything or get this resolved? I'm having a similar issue.

 

[1995E]

The EPAS system is known to fail with several recalls/ TSBs for it. Hit the dealer with that one.

 

[blwnsmoke]

The EPAS system is known to fail with several recalls/ TSBs for it. Hit the dealer with that one.

Good point.. wasn't thinking that one but if it is only noise that it is making, the recall won't cover it. They have to have failure codes unfortunately in order to replace it under the recall.