Michellelee0923
New Member
- Joined
- January 7, 2021
- Messages
- 3
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- City, State
- Bracey
- Year, Model & Trim Level
- 2017 Ford Explorer XLT
Hello,
I currently have a 2017 Ford Explorer XLT. I took my vehicle to a shop and had a complete change of all fluids which cost me about $900. About a month later my transmission started slipping. I took my vehicle to the local ford dealership and they told me it was going to cost about $10k to replace. My transmission has like a pink foamy substance in it. The shop of course denied any wrong doing, they also took a sample of the fluid and it came back as water in my transmission. However then they said that my radiator must be leaking engine coolant into my transmission which caused it to mess up. So my question is, is it possible that my radiator leaked coolant into my transmission which caused this issue and if so would this be covered under the Ford 5years/60,000 Powertrain Warranty? My vehicle only has 46,000 on it. Or do I keep pursuing this shop who did the work and get them to pay for this?
Thanks in advance for any help!
I currently have a 2017 Ford Explorer XLT. I took my vehicle to a shop and had a complete change of all fluids which cost me about $900. About a month later my transmission started slipping. I took my vehicle to the local ford dealership and they told me it was going to cost about $10k to replace. My transmission has like a pink foamy substance in it. The shop of course denied any wrong doing, they also took a sample of the fluid and it came back as water in my transmission. However then they said that my radiator must be leaking engine coolant into my transmission which caused it to mess up. So my question is, is it possible that my radiator leaked coolant into my transmission which caused this issue and if so would this be covered under the Ford 5years/60,000 Powertrain Warranty? My vehicle only has 46,000 on it. Or do I keep pursuing this shop who did the work and get them to pay for this?
Thanks in advance for any help!