I say BS.
I do not measure the tread depth on my Explorer, but as the tires on my C6 Corvette are 300+ each, and being a sticky compound tend to wear out quickly (only got 28K out of my last set of front tires) I do measure them 2x/year.
Here's what I have learned (this is all for the C6): The tread depth is about 10/32-11/32 when new, and at 2/32 the tread wear/low tread depth indicators go solid, leaving 8/32-9/32 of wear available to sue from "new" to "replace". That translates to a total tire diameter reduction of 16/32 to 18/32 over the life of the tire, or approximately 1/2". Since the tires are 19" on the rear and 18" on the fronts (that's wheel size of course), and the sidewalls are about 3-4", the overall diameter of the tires is about 23" which is reduced to about 22.5" when worn out (BTW, that's why speedometers are off typically, as tires get smaller, your distance/revolution goes down, therefore, per shaft speed actual car speed goes down - but that's another posting). Anyway the delta between the distance travelled from new to old tire is about 2% for the Corvette.
Where I am going with this is that NO car traction control system is reasonably calibrated to respond to a delta of the range of 2%.
The way to sort out your tire situation is:
(1) assuming all tires are identical (size).
(2) (public service announcement) - rotate them and you won't have an uneven wear problem.
(3) as long as the front to back are all within normal range (one axle set is brand new and the other within the non-worn out range) I would do the calculation to determine the delta % rotational distance travelled. First, if the tires are all the same kind and replaced the same time, then in the worst condition what are the chances that one axle is worn down significantly and the other set is brand new from a tread weat standpoint? (This is why I called BS).
(4) Once you determine the delta %, ask the dealership what percentage is okay (you'll stump them on this, uncovering their sales tactic - they'll have no clue). If they try to get technical, ask them at what x/32 difference front to rear does Ford recommend replacing the tires (and ask to see the technical guidance)?
(5) If there is such a huge delta, then why doesn't the dealership recommend trashing the low set and keeping the newer ones, only replacing two?
(6) The guidance in the book is to use mtaching tires, not to match the % wear, for crying out loud.
(7) Find a new dealership. I hate places that take advantage of others to transfer money from other's pockets to theirs.
(8) Tell them why you are taking your business elsewhere.
(9) Post the name of the dealership here so we can know to avoid there.
(10) Let them know that you are going to post thier name here.
Enjoy
