nufan
Member
- Joined
- October 3, 2004
- Messages
- 33
- Reaction score
- 0
- City, State
- Oregon
- Year, Model & Trim Level
- 02 xls
:fire: Ok so my 4x4 high light was blinking and I brought it to a local shop thats been around for 15 years.
1. they replaced the "switches" $188---that didn't fix it. In fact then it was starting out in 4x4 low and was hearring a clicking sound under the glove box. brought it back.
2. They replaced the Transfer case encoder and motor$537 (with out calling me and telling me)That didn't work, and now NO 4x4 at all. Brought it back.
3. "Unable to gain communication with module"- said it was a bad ground. No charge. They said I needed a new module and ordered one.
4. New module would not work, rewired a new ground $195 (without telling me)
As of today NO 4x4 drive at all, will not engage.
Took it, along with all my paper work to Ford and here is what they said:
02-04 have had a problem with the softwhere going out in the modules. He has NEVER seen a transfercase and motor go bad. he said they didn't know what was happining so they where just throwing parts at it. The module that they ordered probably didn't work because durring the production of the 02 X's they changed the module. If the 11th charactor in the vin is a "U" then it was the first mod. If it a "z" then it was the second.
Now HELP PLEASE. I have only paid the shop for the switches ($188) and nothing else, because they haven't fixed the problem OR told me how much it was going to be BEFORE doing the work.
Does anyone now about this "softwhere problem"? or If a shop is LEGALLY requred to tell you how much a job is BEFORE they do it? I have also never gotten any old parts back.
Thanks for all that respond.
I have talked with the BBB but they are not a member.
P.S. I live in Oregon :fire:
1. they replaced the "switches" $188---that didn't fix it. In fact then it was starting out in 4x4 low and was hearring a clicking sound under the glove box. brought it back.
2. They replaced the Transfer case encoder and motor$537 (with out calling me and telling me)That didn't work, and now NO 4x4 at all. Brought it back.
3. "Unable to gain communication with module"- said it was a bad ground. No charge. They said I needed a new module and ordered one.
4. New module would not work, rewired a new ground $195 (without telling me)
As of today NO 4x4 drive at all, will not engage.
Took it, along with all my paper work to Ford and here is what they said:
02-04 have had a problem with the softwhere going out in the modules. He has NEVER seen a transfercase and motor go bad. he said they didn't know what was happining so they where just throwing parts at it. The module that they ordered probably didn't work because durring the production of the 02 X's they changed the module. If the 11th charactor in the vin is a "U" then it was the first mod. If it a "z" then it was the second.
Now HELP PLEASE. I have only paid the shop for the switches ($188) and nothing else, because they haven't fixed the problem OR told me how much it was going to be BEFORE doing the work.
Does anyone now about this "softwhere problem"? or If a shop is LEGALLY requred to tell you how much a job is BEFORE they do it? I have also never gotten any old parts back.
Thanks for all that respond.
I have talked with the BBB but they are not a member.
P.S. I live in Oregon :fire:
