2004 Explorer blend actuator motor.

[Scotty Mo]

I have a new actuator motor but the shaft will not turn when I plug it in. This is the second one from the dealer. I plug it in to test it and the shaft will not turn. I'm figuring I must have pulled something loose so I plugged the old one back in and it turns just fine. I bought a new actuator motor from an auto parts store but it had the wrong shaft I pluged it in and the shaft turns on it.

Is there something I'm supposed to do with the new motor before I plug it in? This is the second one from the dealer. Old one turns, wrong one turns,
but the exact part does not. Help please!

 

[BrooklynBay]

Welcome to this forum! I've moved your thread into the stock 2002-2005 section. Double check the part numbers, and test the new part with a multimeter to make sure that it's not defective. New parts could sometimes be defective since they are mass produced.

 

[EasyRhino]

Something seems amiss, as these are totally plug and play as you apearr to expect them to be (you are correct).

In other words, there is no pre-use calibration or setup required, you just plug them in install them and go down the road.

Not sure why you are having this problem.

 

[Scotty Mo]

Thinks for the quick response. It took me awhile but I finally figured out the motor the dealer gave me was for the Dual Automatic Control and I have the manual. The part looks exactly the same on the outside but different on the inside.

So now I have the motor in, turned it on cold before I put the shaft in and still no heat. The door does not seem to be broken, it has resistance and I can hear the change in air flow. Still no heat. Any ideas?