2010 EB Steering Wheel electric problems

[faberlle]

Hi people, wondering if any of you have experience the following:
Radio controls don't work
Hands free control don't work
Cruise controls don't work
Light on steering wheel don't work
Horn don't work
Does anybody knows how to fix this???

 

[FordService]

Hi people, wondering if any of you have experience the following...

faberlle,

I recommend bringing your Explorer in to your Ford dealer so they can diagnose the concerns you’re having. For further assistance, you can call Ford of Puerto Rico @ 1-800-841-3673 (FORD) to speak with a live agent.

Cory