Sorry to resurrect an old thread but I ordered the wrong part from Amazon and decided to take apart the broken one to see what was going on. The problem, in my case, was a single tooth broken off of a plastic gear. The entire assembly is easily serviceable, with only clips holding it shut and locator-pins holding the pieces in place inside. I removed the gear, retrieved the tooth, cleaned it up well with soap and water then super-glued the tooth back on. The glue was slow to dry but after an hour I reinstalled and it is working just fine.