For those of you who picked up your orders

[Carnivore]

How accurate was the first ETA dates? I received mine today and it is 1/21. That would be awesome and be about a 6 week turn around, but im wondering how accurate past dates have been (understanding full well they could change)./

 

[Matt228]

We ordered ours on 11/3 and were told 4-6 weeks. We still don't have it.

I understand that we had to deal with the holidays, but it's getting a bit ridiculous.

After 6 weeks i asked my dealership if they had any idea when I'd see it and I was told 12/15. That obviously didn't happen.

I got my VIN # and I've since started calling Ford directly (1-800-392-3673 press 1 then 4 then 6 and then wait for someone to pick up who you then give your VIN to). They, and the window sticker I pulled up with my VIN #, told me its been built since 12/13. It's been sitting there ever since waiting to be shipped.

I was then told 12/28 and that was last Friday.

Again, I understand that the holidays played into my delay, but C'MON MAN!

I now have a case number with Ford and they're looking into it and said they'll call me by EOB tomorrow.

 

[Matt228]

Typing all that out must have been the trick...it's sitting at the dealership right now!

 

[13TuxedoSport]

Typing all that out must have been the trick...it's sitting at the dealership right now!

nice! can't wait to see er!

 

[FordService]

Typing all that out must have been the trick...it's sitting at the dealership right now!

Great news! Now where are the pictures?

I'm thrilled to hear that your Explorer made it home. Feel free to contact me if you need anything in the future.

Crystal

 

[Matt228]

Not home yet! I'm on midnights so I just woke up. We'll be heading to the dealership shortly.

 

[Carnivore]

Dude, where's the pics?

 

[eh cam]

no pics.....to busy driving

happens all the time ... where's my Ex ..then...it's at the
dealership .....no pics.