GAS CAP BLOCKED

[bbowers]

Hello, I have a 2014 Explorer.

I tried it fill it with gas but the hole was blocked...by a metal part. What can I do first, before taking it to a dealer?

Thanks!

Bill

 

[peterk9]

Hello, I have a 2014 Explorer.

I tried it fill it with gas but the hole was blocked...by a metal part. What can I do first, before taking it to a dealer?

Thanks!

Bill

Hi Bill. Are you referring to the metal flap on the filler tube that the pump nozzle pushes against to gain entry?

Peter

 

[bbowers]

Hi Bill. Are you referring to the metal flap on the filler tube that the pump nozzle pushes against to gain entry?

Peter

Peter,
Yes!

 

[ProjectSHO89]

It's supposed to have that flapper, it's part of the capless fueling system.

Gas pump nozzles are the correct size to open the flapper valve. If you're trying to refill from another source, a fuel can perhaps, you must use the adapter funnel. See your owner's manual for specifics.

 

[peterk9]

Peter,
Yes!

Is this your first 5th gen Explorer? As gbe .embet above posted, tbat flap is part of the capless fuel system. It is referenced in the Owner's Manual. All you bave to do is o sert the nozzle and it will ̀
push the flap out of the way.

Peter

 

[bbowers]

Hi Bill. Are you referring to the metal flap on the filler tube that the pump nozzle pushes against to gain entry?

Peter

 

[peterk9]

I don't see a reply to the post above if you submitted one.

Peter

 

[bbowers]

It's supposed to have that flapper, it's part of the capless fueling system.

I don't see a reply to the post above if you submitted one.

Peter

Gas pump nozzles are the correct size to open the flapper valve. If you're trying to refill from another source, a fuel can perhaps, you must use the adapter funnel. See your owner's manual for specifics.

Hello ProjectSHO89,

Attached are photos of the problem. The "flapper valve" is either missing or stuck. I couldn't make it move at all.

The dealer wants $149 just to diagnose the problem......yikes!

Hi Bill. Are you referring to the metal flap on the filler tube that the pump nozzle pushes against to gain entry?

Peter

PETER,

FORGIVE THE ALL CAPS..I HAVE ARTHRITIS AND TODAY IT'S WORSE THAN USUAL SO NOT GOING BACK AND FORTH BETWEEN CAPS AND lower case helps me alot.. ALSO, I'M NOT FAMILAR WITH POSTING HERE.

THE PHOTOS ARE AT THE BOTTOM OF THIS POST...AT LEAST I CAN SEE THEM AS I TYPE THIS. IF YOU NEED THE PHOTOS AGAIN I'LL SEND THEM.

I TRIED TO PUSH THE FLAP BUT IT WON'T BUDGE. ALSO, THE YELLOW RING I'VE NEVER SEEN BEFORE.

I'LL CHECK YOUR REPLY EVERY 15 MINUTES OR SO.

THANK YOU VERY MUCH FOR YOUR TIME!

BILL
GEORGETOWN INDIANA

 

[peterk9]

Hi Bill. Thanks for the reply. If you tried to open the flap using your finger or some tool, that won't work. You need to insert the pump nozzle or the special filler tube that should likely be in with your spare tire. Those will open the flap. The yellow ring indicates that you have a flex fuel Explorer that will run on regular gasoline or E85 fuel.
It's all explained in your Owner's Manual.

Peter

 

[bbowers]

Hello ProjectSHO89,

Attached are photos of the problem. The "flapper valve" is either missing or stuck. I couldn't make it move at all.

The dealer wants $149 just to diagnose the problem......yikes!

PETER,

FORGIVE THE ALL CAPS..I HAVE ARTHRITIS AND TODAY IT'S WORSE THAN USUAL SO NOT GOING BACK AND FORTH BETWEEN CAPS AND lower case helps me alot.. ALSO, I'M NOT FAMILAR WITH POSTING HERE.

THE PHOTOS ARE AT THE BOTTOM OF THIS POST...AT LEAST I CAN SEE THEM AS I TYPE THIS. IF YOU NEED THE PHOTOS AGAIN I'LL SEND THEM.

I TRIED TO PUSH THE FLAP BUT IT WON'T BUDGE. ALSO, THE YELLOW RING I'VE NEVER SEEN BEFORE.

I'LL CHECK YOUR REPLY EVERY 15 MINUTES OR SO.

THANK YOU VERY MUCH FOR YOUR TIME!

BILL
GEORGETOWN INDIANA

View attachment 465821

View attachment 465822

View attachment 465823

View attachment 465824

Hi Bill. Thanks for the reply. If you tried to open the flap using your finger or some tool, that won't work. You need to insert the pump nozzle or the special filler tube that should likely be in with your spare tire. Those will open the flap. The yellow ring indicates that you have a flex fuel Explorer that will run on regular gasoline or E85 fuel.
It's all explained in your Owner's Manual.

Peter

Peter,

Thanks. I'll look for the nozzle with the spare tire.

 

[Steve8316]

It's probably easier to find things in the digital owner guide, which is free direct from Ford as a PDF from either of these official sites. You can keep it on your phone, &/or save it to your computer with a big screen. You could even cast it from your phone to a capable screen.

Select Country - FordServiceInfo.Com

https://www.fordpro.com/en-us/fleet-vehicles/manuals-and-guides/

 

[peterk9]

I've looked up many Owner's Manuals and haven't used the above links.
For example, in this case I just do an Internet search on 2014 Explorer Owner's Manual and it brings up several options in addition to the manual.

https://www.ford.com/support/vehicle/explorer/2014/owner-manuals/

Peter

 

[Ironworker40]

This is what you are looking for it should be with the spare tire.

 

[bbowers]

Hi Bill. Thanks for the reply. If you tried to open the flap using your finger or some tool, that won't work. You need to insert the pump nozzle or the special filler tube that should likely be in with your spare tire. Those will open the flap. The yellow ring indicates that you have a flex fuel Explorer that will run on regular gasoline or E85 fuel.
It's all explained in your Owner's Manual.

Peter

The funnel stored with the spare tire worked! Thank you very much!

 

[peterk9]

The funnel stored with the spare tire worked! Thank you very much!

That means the pump nozzle should also work to open the flap. I'm guessing this is your first experience with the capless fuel system.
It is designed this way to prevent the average person from getting access to the fuel, although it can be defeated if you know how.

Peter

 

[bbowers]

It's probably easier to find things in the digital owner guide, which is free direct from Ford as a PDF from either of these official sites. You can keep it on your phone, &/or save it to your computer with a big screen. You could even cast it from your phone to a capable screen.

Select Country - FordServiceInfo.Com

https://www.fordpro.com/en-us/fleet-vehicles/manuals-and-guides/

Thanks Steve!

 

[ProjectSHO89]

If you look down into the neck of the filler tube, you'll see two or three "fingers" above the flapper valve.

When you insert the nozzle or the adapter funnel, those "fingers" are pushed outwards and the underside of the fingers release from under the flapper allowing it to rotate downwards on its hinge, allowing the nozzle or funnel to be inserted fully.

 

[Steve8316]

This is what you are looking for...

Every time I see it or a pic of it, I think of

https://www.amazon.com/dp/B07L33VGKW?tag=seriouexplor-20

 

[Odrapnew]

Every time I see it or a pic of it, I think of

https://www.amazon.com/dp/B07L33VGKW?tag=seriouexplor-20

I'm not clicking the link, but I'm guessing it's for a device for female, um, evacuation.
If so, I think the same.

 

[Steve8316]

I'm not clicking the link...

Chicken! It's Amazon - how bad could it be?