Heater problems on a 98 explorer
Hi there!
I have experienced this a couple of times. I presume that you cannot get your explorer to switch from hot to cold, or vice versa. If this is the case, It most likely is a blend door problem. The problem that occurs is that the motor that spins the blend door fits like a lock into a key on the blend door. The motor is the little white box on top of the blend door behind the glove box. It can be challenging to remove the motor, but it can be done. From my experience, it is usually the "key hole" on the top of the blend door that splits and thus the "key" spins and cannot turn the door with the "lock." If you can remove the motor, try and have a look at the top of the blend door with the aid of a mirror. If there are cracks there, you may need to replace the whole blend door assembly ( a time consuming dash out procedure). I hope this helps. Good luck!