lonestar
Explorer Addict
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- August 29, 2001
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- City, State
- lou,ky
- Year, Model & Trim Level
- 91 XLT, 02 XLS
Installation, What the Hell, the lines have been there for years.
ANyone else have insight.
Ok, I'll try to be brief. I move into a APT and figure I'll get basic cable, $40/mo, and since the previous tenant had a digital phone, (also though the cable company) I figured I would keep it rather than to have BellSouth come back and reinstall their lines and my cable and phone would be on the same bill. Easy enough right. So I call about the cable and they tell me there will be a $50 install charge, WTF. I said I have cable outlets on every wall and a cable ready tv, all I would have to do is connect the co-ax from the wall to the tv (I think I can do that) and all they would have to do is turn on the signal. Well I was informed they can't do that, a "technician needs to come to my house and check the signal, blah blah blah, and there is free install if you purchase a SHOWTIME special for $5/mo. I said ok, but SHOWTIME is scrambles, so I would then be required to rent a cable box to watch it, $5/mo more. So any I say screw it, give me SHOWTIME for a month and I'll cancel, $10<$50. So bascally the gut comes out, sits the box down and connects co-ox from the wall to the box to the TV, duh. Calls the office says turn it on. Why can't I do that. So he admits its a marketing ploy to get people to try new things in hopes they will keep it, not me. So then I find out that they give me some free stuff for 3 months that they will then proceed to automoatically bill me for if I fail to cancel after the trial period. I should say nevermind, take it all out, I'm getting a dish. I figure I'll cancel all the trial stuff after 3 months, still cheaper than install.
So then while the "technician" is there I proceed to inquire about the phone and get it setup. He says the $50 install fee should be waived since all the hardware is there and that it would be 2 weeks before they could allocate me a number. I was like WTF. I call the tech guy on his cell about 2 days later and find out that I already have a number and that it will take a week or so for the "phone technician" to come out and inspect everything and make sure it works. I then asked about the install fee, making sure it would be waived. So the next day I call the main office and say forget it. They say they can get someone out in 2 days. I then ask them about the install fee and how the technician said it should be waived since it was already installed. I few minutes later they come back and say we'll take care of it. So the guy come out and sees that is installed already annd calls the office to have them turn it on, and it works in like 30s. Why couldn't I do that? WTF. So I check my bill to make sure the install fee was credited, luckily it was.
So now that best buy is offereing a $10 cable modem ($90 - $30 rebate - $50 activation rebate) + a free self install, I'm looking into that, since it;s either cable or dialup, Bellsouth doesn't support DSL for the Digital cable phone lines. So I go to Best Buy to investigate. BAsically best buy is premoting for Insight Cable, buy the modem and install it, set up a installation with insight ($50) and then register the modem with insight. So basically the $10 modem becomes a $60 modem with free install. I then call the insight office and ask what thier install consists of, since it was my modem and the cable was on the wall. Now they want to send out a "computer techinician" to check the signal to my modem and drop off some insightbb software.. WTF, espeacially since their is a FAQ about how to register the modem without installing the software.
This whole concept is ridiculous. Most urban places that have cable access already have the cable ran for service. WE are just paying $50 for a guy to drive across town and say yeah, you got cable and screw on the co-ax. this is BS. Why can't they save the insanity of intelligent people that know how to screw on coax and just turn it on to avoid all the BS install charges. It would save both the customer for waiting and the cable company in manhours and gas. Instead if send 4-5 guys around the city, they would just need one guy at the office to turn it on.
I could see if it was a new house and they had to run cable from the pole to the house. I would never let the "technicians" run cable inside my house. All my friends just have holes drilled in the floor with cable ran across the room. I want it in the wall.
DDDAAAAAAAMMMMMMMMNNNNNNNN, Enough already, I feel better,
ANyone else have insight.
Ok, I'll try to be brief. I move into a APT and figure I'll get basic cable, $40/mo, and since the previous tenant had a digital phone, (also though the cable company) I figured I would keep it rather than to have BellSouth come back and reinstall their lines and my cable and phone would be on the same bill. Easy enough right. So I call about the cable and they tell me there will be a $50 install charge, WTF. I said I have cable outlets on every wall and a cable ready tv, all I would have to do is connect the co-ax from the wall to the tv (I think I can do that) and all they would have to do is turn on the signal. Well I was informed they can't do that, a "technician needs to come to my house and check the signal, blah blah blah, and there is free install if you purchase a SHOWTIME special for $5/mo. I said ok, but SHOWTIME is scrambles, so I would then be required to rent a cable box to watch it, $5/mo more. So any I say screw it, give me SHOWTIME for a month and I'll cancel, $10<$50. So bascally the gut comes out, sits the box down and connects co-ox from the wall to the box to the TV, duh. Calls the office says turn it on. Why can't I do that. So he admits its a marketing ploy to get people to try new things in hopes they will keep it, not me. So then I find out that they give me some free stuff for 3 months that they will then proceed to automoatically bill me for if I fail to cancel after the trial period. I should say nevermind, take it all out, I'm getting a dish. I figure I'll cancel all the trial stuff after 3 months, still cheaper than install.
So then while the "technician" is there I proceed to inquire about the phone and get it setup. He says the $50 install fee should be waived since all the hardware is there and that it would be 2 weeks before they could allocate me a number. I was like WTF. I call the tech guy on his cell about 2 days later and find out that I already have a number and that it will take a week or so for the "phone technician" to come out and inspect everything and make sure it works. I then asked about the install fee, making sure it would be waived. So the next day I call the main office and say forget it. They say they can get someone out in 2 days. I then ask them about the install fee and how the technician said it should be waived since it was already installed. I few minutes later they come back and say we'll take care of it. So the guy come out and sees that is installed already annd calls the office to have them turn it on, and it works in like 30s. Why couldn't I do that? WTF. So I check my bill to make sure the install fee was credited, luckily it was.
So now that best buy is offereing a $10 cable modem ($90 - $30 rebate - $50 activation rebate) + a free self install, I'm looking into that, since it;s either cable or dialup, Bellsouth doesn't support DSL for the Digital cable phone lines. So I go to Best Buy to investigate. BAsically best buy is premoting for Insight Cable, buy the modem and install it, set up a installation with insight ($50) and then register the modem with insight. So basically the $10 modem becomes a $60 modem with free install. I then call the insight office and ask what thier install consists of, since it was my modem and the cable was on the wall. Now they want to send out a "computer techinician" to check the signal to my modem and drop off some insightbb software.. WTF, espeacially since their is a FAQ about how to register the modem without installing the software.
This whole concept is ridiculous. Most urban places that have cable access already have the cable ran for service. WE are just paying $50 for a guy to drive across town and say yeah, you got cable and screw on the co-ax. this is BS. Why can't they save the insanity of intelligent people that know how to screw on coax and just turn it on to avoid all the BS install charges. It would save both the customer for waiting and the cable company in manhours and gas. Instead if send 4-5 guys around the city, they would just need one guy at the office to turn it on.
I could see if it was a new house and they had to run cable from the pole to the house. I would never let the "technicians" run cable inside my house. All my friends just have holes drilled in the floor with cable ran across the room. I want it in the wall.
DDDAAAAAAAMMMMMMMMNNNNNNNN, Enough already, I feel better,