I was hoping to get a reply to my question, but I have researched other posts about this problem. I saw a post from "aldive" in June 2005 about replacing the multifunction switch and he said this -
"The first step is to disconnect the negative battery cable. Next, the 3 screws that hold the steering column shrouds on were removed and upper and lower steering column shrouds. This fully exposes the multifunction switch and its two Allen head screws which are then removed. The two electrical connectors are removed.
Installation is the reverse of the above procedure.
The total time involved in this project was about 20 minutes."
I wonder if this is true for my sons' 98 Explorer as well. I see the three screw openings in the shrouds. Do these screws have Phillips heads? And does this procedure apply if the car has the tilt function for the steering wheel?
If I can easily separate the shrouds around the steering wheel, I suspect I may find that a wire or two might be pinched.