Gestures of "Good Will" from a Corporation??? Ha, forget that!!! They are just like any other corp, they will only do something for you if you prove its their fault or if you have them over a barrel on some legal issue. I would get a second opinion from a reputable shop, maybe they can do a rebuild or partial rebuid for cheaper price than Ford replacing a motor for you. I have looked into rebuilt engines for my x here in the US, and have found some for $2,000 with warrenty (not installed)