New here, 2020 explorer with water leak? Mold smell :(

[Yobosimn]

Hey I’m new here. I’m from Minnesota and I’m joining to try and solve a water/mold problem with my 2020 Explorer. Hoping y’all have some good ideas for fixing the issue. The dealership claimed the AC condenser froze up and dumped a bunch of water into the floor mats and charged quite a bit to replace a seal back there, which did not solve the problem.

 

[RangerX]

Welcome! I moved your thread into the 2020+ section, to hopefully get you some help.

 

[Yobosimn]

Welcome! I moved your thread into the 2020+ section, to hopefully get you some help.

Thank you!!!

 

[peterk9]

Hey I’m new here. I’m from Minnesota and I’m joining to try and solve a water/mold problem with my 2020 Explorer. Hoping y’all have some good ideas for fixing the issue. The dealership claimed the AC condenser froze up and dumped a bunch of water into the floor mats and charged quite a bit to replace a seal back there, which did not solve the problem.

Welcome to the Forum.
Did you take it back to the dealership to let them know the problem is not fixed?

Peter

 

[Yobosimn]

Welcome to the Forum.
Did you take it back to the dealership to let them know the problem is not fixed?

Peter

No. I felt a bit ****ed over by them. I’m worried they’ll charge me even more to not fix the problem.

 

[themishmosh]

clogged sunroof drains are a common problem. also, trim at bottom of windshield not fully seated after getting pulled for a battery change. Lastly, leaves collect behind wheel well shield and block drainage.

 

[Nicky Chrisman]

Hey I’m new here. I’m from Minnesota and I’m joining to try and solve a water/mold problem with my 2020 Explorer. Hoping y’all have some good ideas for fixing the issue. The dealership claimed the AC condenser froze up and dumped a bunch of water into the floor mats and charged quite a bit to replace a seal back there, which did not solve the problem.

Heater core leaking?

 

[Nicky Chrisman]

Check your heater core.

Hey I’m new here. I’m from Minnesota and I’m joining to try and solve a water/mold problem with my 2020 Explorer. Hoping y’all have some good ideas for fixing the issue. The dealership claimed the AC condenser froze up and dumped a bunch of water into the floor mats and charged quite a bit to replace a seal back there, which did not solve the problem.

Check your heater core.

 

[northvibe]

clogged sunroof drains are a common problem. also, trim at bottom of windshield not fully seated after getting pulled for a battery change. Lastly, leaves collect behind wheel well shield and block drainage.

Ya to these. I have water in the passenger side (front footwell) after rains. Need to look into this today.

To check the wheel well area, is this like, pull the wheel out and any plastic and it is back there? or check after removing the windshield cowl?

 

[themishmosh]

Ya to these. I have water in the passenger side (front footwell) after rains. Need to look into this today.

To check the wheel well area, is this like, pull the wheel out and any plastic and it is back there? or check after removing the windshield cowl?

It's on the driver's side wheel well, behind the wheel. Yes, remove the splash shield at the rear of the wheel well and check for leaves/debris.

 

[northvibe]

It's on the driver's side wheel well, behind the wheel. Yes, remove the splash shield at the rear of the wheel well and check for leaves/debris.

Oh my water was on the passenger side…. But good to know!