CRUTHERS
New Member
- Joined
- February 28, 2020
- Messages
- 2
- Reaction score
- 0
- City, State
- CT
- Year, Model & Trim Level
- 2018 Explorer Sport
Hey, all. Thanks for having me. I found you today thanks to my 2018 XPS’s tires that are wearing prematurely. Beyond frustrating, as I and my wife really love this vehicle. Must be my/our 20th vehicle, but first time on Hankooks.
Anyway, the XPS is our “family car”, so she drives it more than I do. She’s a solid, safe driver in a straight line, but can’t park worth a you know what. I’d already been concerned about how quickly these tires were wearing-out, so I’d already investigated and saw a few YT vids. Yesterday, she hit a curb in the parking garage where she works. Tire was slashed and quickly deflated.
I just returned home from the dealership. We’ve only just turned 23,000 miles, but had just 4/32 of remaining tread, so I couldn’t just replace the tire that was destroyed. now, I’m trying to figure the best way to approach Hankook about this issue. I didn’t feel good about replacing the tires with the same, weak-wearing model, but I did it out of convenience.
I’ve kept-up with maintenance and rotations, and my dealer will provide any info I need to at least get a pro-rated discount.
I guess I’m just asking for some guidance here. We both love everything else about the car; it’s just this issue that has me concerned, as I’ve never had to replace tires at such a low mileage.
again, thanks for having me. Any assistance will be appreciated.
Anyway, the XPS is our “family car”, so she drives it more than I do. She’s a solid, safe driver in a straight line, but can’t park worth a you know what. I’d already been concerned about how quickly these tires were wearing-out, so I’d already investigated and saw a few YT vids. Yesterday, she hit a curb in the parking garage where she works. Tire was slashed and quickly deflated.
I just returned home from the dealership. We’ve only just turned 23,000 miles, but had just 4/32 of remaining tread, so I couldn’t just replace the tire that was destroyed. now, I’m trying to figure the best way to approach Hankook about this issue. I didn’t feel good about replacing the tires with the same, weak-wearing model, but I did it out of convenience.
I’ve kept-up with maintenance and rotations, and my dealer will provide any info I need to at least get a pro-rated discount.
I guess I’m just asking for some guidance here. We both love everything else about the car; it’s just this issue that has me concerned, as I’ve never had to replace tires at such a low mileage.
again, thanks for having me. Any assistance will be appreciated.
