• Register Today It's free! This box and some ads will disappear once registered!

Ordered My New 2018 Explorer

Exit32

Elite Explorer
Joined
December 15, 2014
Messages
364
Reaction score
123
Location
Boston, Mass.
Year, Model & Trim Level
2020 Explorer Platinum
I also ordered a 2018 Explorer Platinum in Burgundy Velvet. I placed my order on August 10, and my Explorer was assembled on November 16, but COTUS continues to show status as "Awaiting Shipment." We're now getting close to having a full month elapse since production. My Explorer is just sitting somewhere in Chicago, collecting dust.

My dealership is doing the best they can to find out what's happening, but I'm still in the dark here.
 


Join the Elite Explorers for $20 per year. Gets rid of the ads! New $5 per month "try out" option.

Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see no advertisements, no banner ads, no double underlined links, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create and save more private Conversations, and more. Join Today. Your support is greatly appreciated.




peterk9

Staff member
Moderator
Elite Explorer
Joined
December 28, 2010
Messages
29,769
Reaction score
2,017
City, State
Russell, Ontario (Ottawa area)
Year, Model & Trim Level
2020 Aviator Reserve
Callsign
VE3
^^^ Would love to see a picture of it when it arrives. I wonder if that colour will carry over or if it may be a one time colour like the White Gold I have? My next one should be a 2020 Explorer or MKX.

Peter
 




VA Sport

New Member
Joined
November 25, 2017
Messages
9
Reaction score
2
City, State
Ashburn, VA
Year, Model & Trim Level
2018, Explorer Sport
Just picked up a 2018 Sport today. I have a lot to learn/set up. Just wanted to say thank you to the members here for all the info!
 




blwnsmoke

Staff member
Moderator
Elite Explorer
Joined
February 25, 2011
Messages
5,780
Reaction score
1,224
City, State
Moderator
Year, Model & Trim Level
2020 Explorer ST
^^^ Would love to see a picture of it when it arrives. I wonder if that colour will carry over or if it may be a one time colour like the White Gold I have? My next one should be a 2020 Explorer or MKX.

Peter

You mean an Explorer or Nautilus.
 




Warscha

Active Member
Joined
September 5, 2016
Messages
61
Reaction score
9
City, State
Montreal, Quebec
Year, Model & Trim Level
2020 Lincoln Aviator Res
For the last few days the ETA of my Platinum does not show.
I hope it is still on track for early Feb. (or better...)
 




peterk9

Staff member
Moderator
Elite Explorer
Joined
December 28, 2010
Messages
29,769
Reaction score
2,017
City, State
Russell, Ontario (Ottawa area)
Year, Model & Trim Level
2020 Aviator Reserve
Callsign
VE3




Dora2.0

Member
Joined
November 25, 2017
Messages
40
Reaction score
2
Location
GTA
City, State
Ontario
Year, Model & Trim Level
2018 Explorer Sport
For the last few days the ETA of my Platinum does not show.
I hope it is still on track for early Feb. (or better...)
Same thing with my Sport. The order went in on November 27, and it was showing up in COTUS still in "Order Processing" with a tentative delivery date of January 26/18. As of Tuesday, it no longer has a date. I'm assuming it may have something to do with the Chicago plant holiday shutdown which may be impacting the production schedule and ETA's. I'm sure the dates will get sorted out over the next few days.
 




peterk9

Staff member
Moderator
Elite Explorer
Joined
December 28, 2010
Messages
29,769
Reaction score
2,017
City, State
Russell, Ontario (Ottawa area)
Year, Model & Trim Level
2020 Aviator Reserve
Callsign
VE3
Same thing with my Sport. The order went in On November 27, and it was showing up in COTUS still in "Order Processing" with a tentative delivery date of January 26/18. As of Tuesday, it no longer has a date. I'm assuming it may have something to do with the Chicago plant holiday shutdown which may be impacting the production schedule and ETA's. I'm sure the dates will get sorted out over the next few days.
Welcome to the Forum.:wave:
Not sure why the dates are disappearing. I would think that the holiday period would have been taken into account when the initial date was assigned.:dunno:

Peter
 




Dora2.0

Member
Joined
November 25, 2017
Messages
40
Reaction score
2
Location
GTA
City, State
Ontario
Year, Model & Trim Level
2018 Explorer Sport
Welcome to the Forum.:wave:
Not sure why the dates are disappearing. I would think that the holiday period would have been taken into account when the initial date was assigned.:dunno:

Peter
Thanks for the welcome. From everything that I've read, COTUS can be flakey and should be taken with a grain of salt, so I'm not overly concerned. Until I got the VIN from the dealer, it wouldn't accept my order data, because my dealer code was only 5 characters including the first alpha character, and COTUS insisted it needed to be 6. Regardless, it's still going to be cool to see it go through the stageseventually. I'd actually prefer a February delivery date rather than the original January date as I'm sure the incentives will be better due to the CIAS in Toronto. I still hate waiting though. :)
 




Exit32

Elite Explorer
Joined
December 15, 2014
Messages
364
Reaction score
123
Location
Boston, Mass.
Year, Model & Trim Level
2020 Explorer Platinum
My 2018 Explorer Platinum is on its way. Almost a full month elapsed between the day it was built and the day it was loaded on a freight train in Chicago. Here are specifics:

Ordered on: 8/10/2017
VIN assigned: 9/15/2017
In production: 11/8/2017
Window sticker: 11/9/2017
Assembled: 11/16/2017
In Transit: 12/13/2017

Ford's computers estimate delivery on December 25. Merry Christmas!
 




Sgt1411

Elite Explorer
Joined
February 22, 2011
Messages
4,375
Reaction score
365
City, State
VanBC/GoodyearAZ
Year, Model & Trim Level
2021 Explorer ST
Callsign
PRINCE51




Michael W

Elite Explorer
Joined
February 28, 2017
Messages
199
Reaction score
10
Year, Model & Trim Level
18 Explorer Platinum
I can't find the option for 2nd row console. with the bucket seats (Platinum) Anyone know what the add-on price for that was? I'm thinking 155.
 




SLE

Member
Joined
August 4, 2012
Messages
35
Reaction score
2
City, State
Eau Claire, WI
Year, Model & Trim Level
2018 Explorer Platinum
The 2nd row console is $150.
 




peterk9

Staff member
Moderator
Elite Explorer
Joined
December 28, 2010
Messages
29,769
Reaction score
2,017
City, State
Russell, Ontario (Ottawa area)
Year, Model & Trim Level
2020 Aviator Reserve
Callsign
VE3
I can't find the option for 2nd row console. with the bucket seats (Platinum) Anyone know what the add-on price for that was? I'm thinking 155.
SLE is correct. Did you go through the "Build & Price" feature on the Ford website? It is shown there under "Interior Options".

Peter
 




Michael W

Elite Explorer
Joined
February 28, 2017
Messages
199
Reaction score
10
Year, Model & Trim Level
18 Explorer Platinum
SLE is correct. Did you go through the "Build & Price" feature on the Ford website? It is shown there under "Interior Options".

Peter
I did it through build and price but did not see it.
 




Michael W

Elite Explorer
Joined
February 28, 2017
Messages
199
Reaction score
10
Year, Model & Trim Level
18 Explorer Platinum
I did it through build and price but did not see it.

Funny it showed up this time...may have been a web site goof??

anyway. Went out for bid to 4-5 dealers. Sending it out to another 5-6 dealers to quote on.
 




Warscha

Active Member
Joined
September 5, 2016
Messages
61
Reaction score
9
City, State
Montreal, Quebec
Year, Model & Trim Level
2020 Lincoln Aviator Res
Now this is bizarre.
When I checked cotus this morning it gives the following message.

No matching vehicle found. Please verify your input and try again.

Anybody else have the same issue?
 




Exit32

Elite Explorer
Joined
December 15, 2014
Messages
364
Reaction score
123
Location
Boston, Mass.
Year, Model & Trim Level
2020 Explorer Platinum
Now this is bizarre.
When I checked cotus this morning it gives the following message.

No matching vehicle found. Please verify your input and try again.

Anybody else have the same issue?

Just checked status of my 2018 Platinum and received the same error message from COTUS. It's likely a temporary glitch.
 




Dora2.0

Member
Joined
November 25, 2017
Messages
40
Reaction score
2
Location
GTA
City, State
Ontario
Year, Model & Trim Level
2018 Explorer Sport
I had a few issues too searching by VIN. Had to refresh a couple of times before it showed up. Although the backup site cotusb.ford.com didn't have any issues. Still no new date though...
 


Join the Elite Explorers for $20 per year. Gets rid of the ads! New $5 per month "try out" option.

Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see no advertisements, no banner ads, no double underlined links, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create and save more private Conversations, and more. Join Today. Your support is greatly appreciated.




Warscha

Active Member
Joined
September 5, 2016
Messages
61
Reaction score
9
City, State
Montreal, Quebec
Year, Model & Trim Level
2020 Lincoln Aviator Res
Seems to be working now.
 




Top