Contact Information:
RockAuto, LLC
6418 Normandy Lane
Madison, WI 53719
NOTE: Our operations are highly automated, parts are stocked in multiple locations, and all orders are shipped to customers via common carrier. It is not possible to pick up parts in person. If you need to return something, please see Instructions for Returns and Cores.
To pay by mail, please enter your order online with "Check or Money Order" as the Payment and write the order number on your check (so we know which order to process when we receive your payment).
For help with online ordering, please visit our FAQ page.
To check order status, arrange a return, cancel an order or report a problem with an order, please use our Order Status & Returns page.
For something else, here's how to reach us:
Email:
service@rockauto.com
Phone: 1-608-661-1376
Fax: 1-608-819-6350
Toll-Free (North America): 1-866-ROCKAUTO
Office Hours (U.S. Central Time)
Monday - Thursday 6 a.m. to 10 p.m.
Friday 6 a.m. to 9 p.m.
Saturday 7 a.m. to 6 p.m.
Sunday 8 a.m. to 4 p.m.
