- Joined
- February 25, 2011
- Messages
- 6,004
- Reaction score
- 1,473
- City, State
- Moderator
- Year, Model & Trim Level
- 2020 Explorer ST
So I decided to talk to sync support again via the chat sessions. I was going to play dumb leaving out the fact that I didn't get my vehicle yet and just say that I'm not able to login to sync. Below is the info he gave me:
" Please try to register the vehicle on our alternate website. Please go to www.flmowner.com and select "Enroll." Please follow the steps to create the account when you have created the account, please go to "my garage." Under the vehicle information, you will find a link to the SYNC website. Select that link and you will go to the website and will login with the account you created. From this point, you can use your www.flmowner.com username and password to login to the SYNC website."
Once I did this, it recognized my vehicle and no longer gives me the VIN error. Once you successfully access the site, you can use the new username/pw that you chose when you registered on the flmowner.com on the syncmyride.com site.
I also asked about v2.6 and said that I felt it was an error as it went from 2.4 to 2.7. His response "possibly" lol.
Anyways, hopefully this has helped anyone who can't get into sync.
" Please try to register the vehicle on our alternate website. Please go to www.flmowner.com and select "Enroll." Please follow the steps to create the account when you have created the account, please go to "my garage." Under the vehicle information, you will find a link to the SYNC website. Select that link and you will go to the website and will login with the account you created. From this point, you can use your www.flmowner.com username and password to login to the SYNC website."
Once I did this, it recognized my vehicle and no longer gives me the VIN error. Once you successfully access the site, you can use the new username/pw that you chose when you registered on the flmowner.com on the syncmyride.com site.
I also asked about v2.6 and said that I felt it was an error as it went from 2.4 to 2.7. His response "possibly" lol.
Anyways, hopefully this has helped anyone who can't get into sync.