Special order not happy wheels scratched

[Hankwedge]

So I finally got around to washing my sport for the first time by hand. BOTH front wheels are scratched deeply with looks like the impact wrench socket when putting the wheels on.

I call the dealer. The salesman said u should have checked over the vehicle before taking it. I shouldn't have to worry about that especially it was brand new special order. Now I have 2 wheels that have deep scratches and with all the salt in PGH they will start to pit. Not happy

Guess I have to stick to MOPAR. They always took care of me. Even when I noticed the same thing on my srt weeks later

Any input would be greatly appreciated.

 

[Sgt1411]

Liaise with Ford CS on this forum

Consider a different dealership

Give your wheels a good coat of ReJex or a wax of your choice.

 

[mctee]

That sucks! I had the same thing on a Volvo V70R a few years ago. On 1st service some chimp used an impact socket and marred all 20 lug recess's.
I *****ed at dealer and they ordered a complete set of 4 new wheels and then sold me the 4 marked up wheels at dealer cost for snowies.

I also learned the hard way about a delivery at night. My '10 STi was delivered right at closing time (9:00PM). Sure enough, I discovered a curbed wheel next morning. They split the repair cost 50/50.

My '14 Sport was delivered Dec 21st. I thoroughly checked it over based on some comments on this forum. Paint was flawless and wheels were perfect.