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Tech help on message center please

Marty Legarth

Member
Joined
March 16, 2002
Messages
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City, State
Killbuck, Ohio
Year, Model & Trim Level
'99 Edie Bauer
My 99 Edie Bauer's message center reads incorrectly. It had instant and average mpg as well as feul left and fuel used ect.
The mpg and quantity were wrong. The mpg say's 20.3 when it only gets 15. The quantity is never over 19. Sometimes the combined quantity left and used equal 16. I have tried resetting it many times. Dealer changed the message center. Now it is still wrong and there is no instant mpg. Any help would be appreciated. Only one month left on warranty!!
 



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Hey there! Welcome to the site. You'll enjoy finding a wealth of information on your Explorer.

I recommand you to take it back to the dealer and see what's up. There could be a bad sensor or something b/c my message center is very accurate. Or you can take the computer out and check the connections. Good luck finding the problem.
 






Thanks for the reply

I have had it to two dealers. They scratch their head! Ford says it is normal and not an accurate system. I think it is a bunch of bull. It should be right. Anybody else have any ideas??
 






try more dealers...i keep going to dealers till someone actually gives me the time of day and fixes it. maybe those 2 were just lazy? Try a third is what I would say.
 






i agree, it sounds like classic LDR (Lazy Dealer Syndrome). try someone else. That msg center should read at least kind of accurately. I never understood why some dealers dont want to fix cars with problems, it just doesnt make sense. Isnt that what they are in business to do?
 






Interesting. I too am going through this problem. Do this: Set your computer to elapsed miles, and start the engine. Does your mileage creep slowly up? My 96 EB does exactly that. Calcs made by computer based on numbers it's fed are correct. Problem is that if it's the speed sensor, it would affect the engine's performance, cause according to Ford, the sensor runs both.
 






I'm trying to cut & paste from the factory serivice manual CD-ROM:
Little hard to read, but it's a start.


My brother is a welder.





Carry out the Message Center On-Board Diagnostic Test as follows:

l Press RANGE and SYSTEM CHECK simultaneously while turning the ignition switch from the OFF position to the RUN position.

l The following chart describes each test.


Message Center On-Board Diagnostic Test
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³ Test ³ Description ³
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³ ROM Level ³ Displays the Read Only Memory ³
³ ³ (ROM) level of the message ³
³ ³ center. This is used when ³
³ ³ requesting assistance from ³
³ ³ the hotline. ³
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³ NVM Level ³ Displays the Non-Volatile ³
³ ³ Memory (NVM) level of the ³
³ ³ message center. This is used ³
³ ³ when requesting assistance ³
³ ³ from the hotline. ³
ÃÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÅÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ´
³ NVM Check ³ Displays the Non-Volatile ³
³ ³ Memory (NVM) for accuracy. If ³
³ ³ the message is NVM OK, ³
³ ³ proceed to the next step. If ³
³ ³ the message is REPLACE M/C, ³
³ ³ remove the message center ³
³ ³ switch module and install a ³
³ ³ new message center. ³
ÃÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÅÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ´
³ Display Check ³ Displays the same character ³
³ ³ in all 24 character ³
³ ³ positions. The initial ³
³ ³ character is all dots ON. ³
³ ³ Presses of the ENGLISH/METRIC ³
³ ³ switch sequence the display ³
³ ³ character through the entire ³
³ ³ character set. INSTALL a new ³
³ ³ message center indicator if ³
³ ³ the characters are not ³
³ ³ displayed correctly. ³
ÃÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÅÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ´
³ Tach Check ³ Determines if a tach signal ³
³ ³ is being received by the ³
³ ³ message center. If the ³
³ ³ message is TACH SIGNAL OK, ³
³ ³ the tach signal is being ³
³ ³ retrieved. If the message is ³
³ ³ TACH SIGNAL ERROR, no tach ³
³ ³ signal is being received. The ³
³ ³ engine must be running to ³
³ ³ receive a tach signal. GO to ³
³ ³ pinpoint test F, to check ³
³ ³ signal circuit. INSTALL a new ³
³ ³ message center indicator if ³
³ ³ concern is not in circuit or ³
³ ³ powertrain control module. ³
ÃÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÅÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ´
³ A/D (Analog-to-Digital ³ Displays the status of each ³
³ Channel) ³ of the analog inputs to the ³
³ ³ message center. Pressing the ³
³ ³ ENGLISH/METRIC switch ³
³ ³ sequences the A/D test ³
³ ³ forward, and the FUEL STATUS ³
³ ³ switch sequences the test ³
³ ³ backwards. See the A/D table ³
³ ³ for the analog voltage inputs ³
³ ³ associated with each test. ³
³ ³ This is used when requesting ³
³ ³ assistance from the hotline. ³
ÃÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÅÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ´
³ Digital Port ³ Displays the status of each ³
³ ³ of the digital inputs to the ³
³ ³ message center. Presses of ³
³ ³ the ENGLISH/METRIC switch ³
³ ³ sequence the digital port ³
³ ³ tests forward. See the ³
³ ³ digital port tables for the ³
³ ³ digital inputs associated ³
³ ³ with each test. This is used ³
³ ³ when requesting assistance ³
³ ³ from the hotline. ³
ÀÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÁÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÙ
 






Do you have the spec's??

Frank,
Thanks for the reply. I did the test. Do you have the spec's so I can compare the results?
 






New info

Gent's
I just filled up and rechecked the mileage. I'm happy to say the figures are now all correct. Apparently the new message center repaired the problem. Get this! I never got more than 16mpg. Ever! Now 19.3 I checked it and it's accurate!
Marty
 






Did you replace the message center or did th edealer? I was going ot say if you did I might be interested in experimenting with the old one that was incorrect to see if I could wire one of those up in my truck.
 






The dealer did. Any idea what one costs??
 






New from ford they are expensive ($300-$400) i have found used ones as low as $50
 






Ford Certified Technician

Hello I am a ford technician and supervisor. I have customers complain of the innacurate readings all the time. Just to let you know they vary on how accurate they are, but are all from what I have seen usually between 1 to 3 miles per gallon off + or -. The reason techs at the dealer don't fix it is because there is no fix. The computer guestimates as best as it can. Note that when you bring it to the dealer I do a fuel consumption monitor test using our ngs scanner. It is pretty accurate and after performing a fuel consumption test I compare its info to the info center, and notify the customer what there fuel mileage is. Remember what you are seeing on your message center is an average, if you drive like your running nascar your center may show some wierd readings at times. Just for your info most explorers (newer models) get between 21 to 27 mpg highway and 18 to 24 city driving. And remember when you see fuel consumption specs they don't include getting to 55 mpg on the highway, only maintaining that speed, they also don't include idling at a red light for 3 minutes and driving in bad stop and go driving situations. If you still think that your info center is malfunctiong take it back to your local dealer and ask them to perform a fuel consumption test and compare it to the info center reading, if it veries dramatically then you have a real concern and tell them to keep it until they fix it. THATS WHAT OUR CUSTOMERS DO AT MY DEALER. :nono:
 






Hey Msupertek,
Have you ever heard of or tried fitting a message center in an explorer that didn;t have one from the factory? I also had an unrealted explorer question if you wouldn't mind trying to help me...
 






The headlight on my vacuum cleaner is burned out....

funny how many times the "fix" is to "replace message center" in the service manual.

A/D Table: (8 tests - AD0 thru AD8)
The digital port table is too large and wont cut and paste here.


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³ Test # ³ Analog Input ³ Message Center Pin ³
³ ³ Voltage Tested ³ ³
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³ A/D 0 ³ Battery ³ 27 ³
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³ A/D 1 ³ Run ³ 10 ³
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³ A/D 2 ³ Fuel Level ³ 3 ³
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³ A/D 3 ³ Oil Temperature ³ 9 ³
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³ A/D 4 ³ Rheostat (Dimming) ³ 2 ³
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³ A/D 5 ³ Coolant ³ 8 ³
³ ³ Temperature ³ ³
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³ A/D 6 ³ Switch Bank #2 ³ 1 ³
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³ A/D 7 ³ Switch Bank #1 ³ 7 ³
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More info:



Vehicle Speed Signal

The vehicle speed signal is generated by the rear anti-lock brake sensor and sent to the 4-wheel anti-lock brake system (4WABS) module. The 4WABS module sends the vehicle speed signal via circuit 679 (GY/BK) to all systems which require a vehicle speed signal input.

Fuel Computer — Range

The RANGE feature has two displays: the distance that can be traveled before refueling, and the distance that was traveled since the last trip odometer reset. The RANGE switch will change the message center indicator between the two displays.

The RANGE (distance to empty) feature is calculated using the fuel flow signal from the powertrain control module (PCM) (12A650), the speed signal from the 4WABS module and the fuel level signal from the fuel level sender.

The fuel flow and speed signals are used to calculate a running average fuel economy (RAFE), which is multiplied by the fuel remaining to give the range.

RAFE is not the same number as the Average Fuel Economy displayed by the message center indicator.

RAFE is based on the past driving history and can only be reset by disconnecting the battery.

When the range decreases to 80 km (50 mile) to empty, the message center will display the LOW FUEL LEVEL warning.

With a fuel tank (9002) full of fuel (160 ohm signal from fuel sender) and after a battery disconnect, the RANGE should be approximately 644 km (400 miles) to empty.

The RANGE (trip odometer) feature is calculated using the speed signal from the 4WABS module. It can be reset to zero by pressing the reset switch while the trip odometer is displayed on the message center.

Fuel Computer — Status

The STATUS feature has two displays: Fuel-to-Empty and Fuel-Used. The STATUS switch will change the message center indicator between the two displays.

The fuel-to-empty calculation is achieved using the fuel level signal from the fuel level sender.

The fuel-used feature is calculated using the fuel flow signal from the PCM and can be reset to zero by pressing the RESET switch while the fuel-used feature is displayed on the message center.

Fuel Computer — Economy

The economy (ECON) feature has two displays: average and instant.

Depressing the ECON switch changes the message center indicator between both displays.

The economy is calculated using the fuel flow signal from the powertrain control module and the speed signal from the 4WABS module.

The average fuel economy feature can be reset by pressing the RESET switch while the average fuel economy feature is displayed on the message center indicator.

System Check and Warnings

The SYSTEM CHECK feature cycles the message center indicator through a status of each system being monitored.

l For each of the monitored systems, the message center indicator will indicate either an OK message or a warning message for two seconds.

l At normal conclusion of the system check sequence, the message center indicator will display all active warnings or the last feature displayed before entering the SYSTEM CHECK mode.

l System warnings alert the driver to possible concerns or malfunctions in the vehicle operating systems.

l There are 7 warning messages which can be displayed for two seconds by the message center indicator to show the status of the monitored systems.

l When a warning occurs, the warning message is displayed and a one-second tone sounds. The warning message will appear at a brighter level if the message center indicator is dimmed.

l In the event of a multiple warning situation, the message center indicator will cycle the display to show all warnings by displaying each warning message for four seconds.

l To display the operator selectable features of the message center indicator while a warning is displayed, the warning message may be removed from the message center indicator display by pressing the RESET switch. The message center indicator will display the last selected feature if there are no more warning messages.

l This allows operation of all functions of the message center indicator after pressing the RESET switch and clearing the warning message.

Warning messages which have been reset will either reappear on the display in 10 minutes from the reset or will not reappear until an ignition switch OFF-RUN cycle.

If warning messages reappear it is a reminder that these warning conditions still exist. Warnings may be repeatedly reset. All warning messages will reappear after an entire SYSTEM CHECK sequence has been completed.

Charging System Warning (CHECK CHARGING SYSTEM)

This warning message is displayed when the electrical system is not maintaining correct voltage at the message center indicator. There will be a few seconds delay before the warning is displayed or removed.

Engine Coolant Temperature Warning (CHECK ENGINE TEMP)

This warning message is displayed when the engine coolant is overheating.

The message center indicator senses the voltage level on Circuit 39 (RD/WH) (C2008-8 to the message center indicator).

If that voltage is greater than approximately 2.7 volts, at a battery voltage of 13.5 volts there will be no warning. If it is less than approximately 2.7 volts, at a battery voltage of 13.5 volts then the warning will be displayed.

The message center indicator filters this input; therefore, there will be a few seconds delay before the warning is displayed or removed.

Fuel Level Warning (LOW FUEL LEVEL)

This warning message is displayed when there is approximately 80 km (50 mile) or less left before the vehicle runs out of fuel.

Oil Level Warning (LOW OIL LEVEL)

This warning message is displayed when the engine oil level is low.

When the engine oil level is normal, the input to the message center indicator will be an open circuit.

When the engine oil level is low, the low oil level sensor (6C624) will close, grounding the input to the message center indicator and the warning will be displayed during the next ignition cycle of OFF to RUN. This low oil level sensor is only monitored when the ignition switch (11572) is OFF.

There is a delay of up to 12 minutes in this monitoring in order to allow the oil to drain back into the oil pan (6675) and reach the correct level.

Oil Life Warning (CHANGE OIL SOON or OIL CHANGE REQUIRED)

If the connection to the oil temperature sensor is open circuit or shorted, the message center display will read OIL TEMP SIGNAL ERROR instead of displaying the PERCENTAGE OIL LIFE LEFT during system check sequence.

One of these warning messages is displayed when the engine oil life remaining is five percent or less.

l When oil life left is between five percent and zero percent, the "CHANGE OIL SOON" message will be displayed.

l When oil life left reaches zero percent, the "OIL CHANGE REQUIRED" message will be displayed.

The message center indicator will indicate the percent of oil life remaining during System Check. This percentage is based on the driving history and the time since the last oil change. In order to ensure accurate oil life left indications, the driver should only carry out the OIL CHANGE RESET procedure, as described in the Owner's Guide, after an oil change.

To calculate the percentage of oil life remaining, the oil life feature uses:

— oil temperature sensor input

— tachometer input from the PCM

— vehicle speed signal input

— clock time (maintained internally by the message center)

l The oil life will decrease from 100 percent to 0 percent in no more than 12,070 km (7,500 mile) or 6 months. It will reach zero percent sooner under different driving conditions.

l The percentage of oil life remaining is the second display in the system check sequence.

l When oil life remaining is between five percent and zero percent, the "CHANGE OIL SOON" message will be displayed.

l When oil life left reaches zero percent, the "OIL CHANGE REQUIRED" message will be displayed.
 






Frank,
are you saying that the "miles driven" information given on the computer is driven from the wheel sensor rather than the vehicle speed sensor? This might explain a lot in my situation. The vehicle will tick off distance just sitting still at a stop sign. All other calculations based upon that mileage are correct. If I set it to instant economy and wait a few seconds while sitting still, it will climb to 99 mpg and sit there... Calcs based upon miles driven and fuel in tank are correct for the input the computer is seeing. I wonder whether I have an abs sensor problem. I've never been able to get the ABS to kick in, but I've never REALLY tried either. I wonder....
 






Next time it rains go out of a backroad and get going about 40 and just lay into the brakes and see if the ABS kicks in...if not I'd get your ABS sensors looked at...has your ABS light ever come on?
 






never had a light. Everything seems to work ok - other than testing the ABS.

Here's my concern on the computer. I'm a programmer, so I understand how computers work. The problem with mine seems to indicate the "garbage in garbage out" rule. The miles driven number is wrong, so it throws everything else off. I have a range of almost 900 miles on a full tank of gas based upon the computer. The numbers ARE correct if I use the miles driven number and the gasoline consumed numbers on the message center. Gasoline utilization numbers are right on. I can use the "fuel left" number and fill the tank, and the amount of gas it takes to fill it is correct. It's a problem with the miles driven input to the system, not the system itself....IMHO
 



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I agree and would get the ABS sensors looked at....they could have a problem.
 






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