Touch not working on Touchscreen | Ford Explorer Forums - Serious Explorations

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Touch not working on Touchscreen

lsadams76

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Joined
September 13, 2022
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City, State
Florence, AL
Year, Model & Trim Level
2015 Ford Explorer
2015 Ford Explorer just over 100K and woke up this morning the touch screen won't work. I see all the quadrants and everything but my touch won't do anything. Tried resetting a couple different ways, even removed from battery. One more try on checking fuse. Any other suggestions? At least my heat and air will work somewhat.
 






Welcome to the Forum. :wave:
Disconnecting the negative battery cable should have accomplished the same thing as a Master Reset. Seeing as it did not, it could be that your APIM is faulty and need to be replaced. The Accessory Protocol Interface Module is the 'brains' of the MyFord Touch system. If it isn't the APIM, then perhaps the screen itself is the cause.

Peter
 






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