Touch screen not responding

[peterk9]

The screen itself is a separate item.

 

[patriciacalvillo24]

I have a 2014 Sport with 31000 miles on it. After driving and shutting it off upon restart the touch screen is not working. The rearview camera works as well as the phone. The part of the screen where you would touch for the radio and heat is dead. Can't control rear heat or different modes of the heat system. I disconnected the battery no help. Any info is appreciated. Thanks

Did you ever figure out what the problem was?