prince402
Active Member
- Joined
- December 12, 2011
- Messages
- 94
- Reaction score
- 12
- City, State
- South Florida
- Year, Model & Trim Level
- 1994 Eddie Bauer
I went back and checked to find that any Explorer earlier than 2011 will be rejected with this statement:
U-Haul has chosen not to rent behind this tow vehicle based on our history of excessive costs in defending lawsuits involving Ford Explorer towing combinations. This policy is not related to safety issues. This is an unusual circumstance for U-Haul – we have built our success for over 60 years by saying 'yes' to our customers. We apologize for any inconvenience this may cause and are committed to working with our customers to find alternative options to help with their move.
U-Haul has chosen not to rent behind this tow vehicle based on our history of excessive costs in defending lawsuits involving Ford Explorer towing combinations. This policy is not related to safety issues. This is an unusual circumstance for U-Haul – we have built our success for over 60 years by saying 'yes' to our customers. We apologize for any inconvenience this may cause and are committed to working with our customers to find alternative options to help with their move.