Water Pump / Belts

[Essex4x4]

On Wednesday it rained all day here in Southern California so I took my ex and did a little mudding. (sorry no pictures) I came home and washed all the mud off including the engine. Thursday morning i wake up and go out to get in my truck and i hear this high pitch whine coming from the front of the engine. I took it to Ford on Friday and

Cause:
M REPLACE WATER PUMP AND SERPENTINE BELT
330 wesp
1 JK6*856*A V-BELT
1 6L2Z*8509*AA PULLEY - WATER PUMP

So here is my question is this normal, did Ford just replace parts that were fine? it was covered under warranty so i all i paid was a $100 deductible. Could this damage have been caused by the mud or me rinsing the engine off?
Current mileage is 38,500

 

[oz64cobra01]

Hey Essex 4x4

So, why did you have to pay a deductable if it is warranty work? Or is it under lease? But if it under warranty let them replace it all. 3year /75,000 mile warranty is base.

 

[Essex4x4]

I argued with the Service manager for half an hour about the deductable apparently when having repairs done under warranty you have a deductable to pay here in California. for me it was $100.00. The deductable is baised on which warranty you go with, there is different types of warrantys you can get, there is a warranty that has a $0.00 deductable however i wasnt told about this upon the initial purchase of my Explorer.

Oh and they did replace every broken part, the noise is totaly gone.

I own it outright, well not totaly but its not under a lease, i still ow a bit of $$$ on it.

 

[Essex4x4]

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anyone have any ideas on this?

 

[Essex4x4]

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[Essex4x4]

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[oz64cobra01]

Bump

Is it on the passenger firewall behind the dash? If so, there is a recall for this, bump. It is the a/c system. Had the recall done on mine a while back and all is well.

 

[Essex4x4]

no the water pump is on the front of the engine right behind the radiator. i assume they would have told me if there was a recall since i took it into a ford dealer for the reparis.