im sort of annoyed with zaino. i sent them a money order 9 days ago. i have called them many times, and most of the times ive called i get their machine. ive even emailed them. they never get back to me. the 2 times i actually got through, the first time, the person said to wait about 3 or 4 days before they can process the order. i said ok. i called back 9 days later (today) and the person says there is no way for them to check if they got my payment or even sent out my order because theyw ould have to go through the orders by hand. im sorry, but thats some crappy customer service. i think ill be ordering zaino if im happy with it fromt he site bill kemp said