This is Unconscienciousable
Rick, for the benefit of the newer members, let's revisit the history of this lift's release. Here's the response I sent to Juan in May of this year that I hope assisted him in making his decision to go ahead with his mod.
TRAILMASTER LIFT HISTORY
Spring '99: promised release by May 99
May 99: email sent to Rick by Trailmaster president promising imminent release by month end
June 99: ??? May came and went, no word
November 99: kit seen installed at SEMA show in Las Vegas: out by Thanksgiving
Thanksgiving 99: out by yearend
12/31/99: ??? no word
January 2000: tested at Truckhaven, out by March 2000
March 2000: out by end of March
End of March 2000: out by April
April 2000: ??? no word
May 2000: out by 8/1/2000
---------------------------------------------------------
Let's now add to this:
Promise of release announcement July 17, 2000; release date July 24, 2000.
We are there now, aren't we? As we were before, and before, and before, and before, etc etc etc.
This umpteenth-dozenth announcement went beyond ethical consideration of any customer. They went beyond their usual nebulous "it'll be released in a month or so" messages they gave you before and instead
locked it down with a
firm release date and
STILL lied to us. I guess they are giggling in their coffee at us every morning with this game.
Though this isn't really your fight as an early-model owner, I implore you to find out once and for all what mind game this is they seem to be enjoying with us, since you are the best contact we have with them.
I am very seriously considering returning my '99 to stock, selling it, and getting an early model. I guaran-damn-tee you the lift I put on it won't be a Trailmaster. And the word-of-mouth they get from me to all my fourwheeling friends driving other makes will NOT be positive.
If they cannot build one that works, fine. But to leave several hundred potential customers dangling in suspense for grins while dangling a carrot in front of them is just plain sick. Trailmaster should have been able to provide what they said, or never promised it. If they are just playing with us and enjoying this game, then they do not need anyone's business; either ours or anyone else's either.
It's been over a year and a season now. I want to know WHAT THE HELL IS GOING ON. :fire:
PERIOD.
If they are incapable of making the darn thing, if there's a problem with safety issues applying their mod to our vehicles or whatever it is; then they need to
let us know and quit teasing us with release dates.
Now.
Today.
PS / as I enter this, this thread has had 86 direct replies and 2,469 views by interested parties. I refuse to believe that we are a lesser market that the single-year '98 Ranger owners that Trailmaster produced a lift for long ago. There is something else going on here and no one is talking. I wonder what it is?
[Edited by GJarrett on 08-10-2000 at 06:48 PM]
