97 XLT AWD 4.0 V6
Where do I start?
Early on Seat Adjustment lever broke.
X would cut off if I put it in drive. Dealer said I had been driving it in a pond or something and there was moisture and dirt in some connection between Tranny and motor and it was grounding out. They wanted to charge me and it was under warranty. The guys manager said "hey look, it has been raining for 2 weeks straight, it could be normal".
Driver rear door won't open from inside.
Driver rear door won't lock/unlock with button.
Air breather system makes a howling noise on warm days.
Passenger rear door won't open from inside.
98K Crankshaft breaks in two where it enters the block and the harmonic balancer is attached. I call ford and they customer service says "if it is outside of your 75k warranty, we can't cover it." I say ok, that is expected no problems. I carry it to my mechanic who used to work for a dealership and he tears it down, after looking at how clean the inside of the block and all the bearings were he said "this crank was bad, it should never break" I carry the crank to my local Ford dealership and TWO of their mechanics say it should never happen and that Ford should cover it. I call their customer care dept again and that person says "If two of our mechanics said that, we will tow it to our dealer, repair it and pay any fees you have inccured because of it". "We will put a claim into the dealer and you should hear from them soon." This was August. I keep calling the dealer and they never hear anything, I call customer care back and this person says "We can't do that. We'll have to put you in to our regional manager. Anyway, Come late November, Early December I hear from them that they will pay 30% of the cost to replace the crank. My mechanic rebuilt the engine cheaper than they were willing to replace the crank, parts included.
It is not as much that they wouldn't fix the X, I know it was out of warranty, it is more they took so long to tell me what they would do. Down to one vehicle for almost 6 mos. is a real pain. Especially if you are paying over $500 a month for one you can't drive!!!!!
Now the heat is stuck on, all the time except for Max AC.
some of the guys here gave me some ideas on how to fix that.
It now has about 130K on it.
I have a Ranger though with 175K on it, no problems, only problem was Tranny went out at about 98K because of a leaky seal (100K Warranty), they fixed it no questions, gave us a loaner car. That tranny holds up so well that they didn't have any rebuilt ones in stock and had to wait for all the parts to come in to build it on site. I can't complain about the ranger other than it is weak, but many times I wish I had gotten and extended cap pickup instead of the EXP.
enough ranting.