12V power supply not working

[aimeagle21]

Hello, my wife delivers the mail and her 04 explorer v6's 12v power supply stopped working yesterday. I had her stop and grab another fuse (power point #2 because it was broke. #7 under the hood) this morning and she popped it in and it still is not working. I checked the fuses under the dash and they are all good. I also checked power point #1 when she got home today and it is good. Any ideas on what could be fried? She needs the outlet for her safety light on top of the explorer.

 

[xlt03]

Pull and check #24 fuse ("cigar lighter/OBDII") under the dash. Look again just to be sure. Swap fuse #9 under hood with #7 and check power point. Plug a different adapter in there to check for power, do not use the adapter that may have caused the fuse to blow. I did that not realizing problem was cell phone charger/adapter.

 

[aimeagle21]

Pull and check #24 fuse ("cigar lighter/OBDII") under the dash. Look again just to be sure. Swap fuse #9 under hood with #7 and check power point. Plug a different adapter in there to check for power, do not use the adapter that may have caused the fuse to blow. I did that not realizing problem was cell phone charger/adapter.

Thank you for the reply.

I have checked 24 and it is good. I also swapped out 7 and 9 and no change. I have chnged the actual 12v plugin with another. I plugged in my gps, cell phone, and another light and no power is getting to the 12v. I told my wife it is time for her to bring it to the dealer because I have done everything I can think of.

 

[jong18407]

Did anyone ever gat a fix for this? I have the same problem and Im stuck. I put a meter on the box and there is no power to fuse 7