2007 EXPLORER .. "no crank" ..

[wsaltmarche]

Hi. having a little problem navigating .. new to the system. However, my issue is with my daughter's Explorer. Really hoping someone can help .. she is a single mom , with a pre 1 year old , and I'm trying to get her car fixed .. and her 'ours' back. ha.

Background .. used car , she's had it approx 1 1/2 years. Near 100,000 miles on it . Very nice car .. nicer, if it would start.

She had a remote start put on when she purchased it . that recently failed , and I have been trying to get it back to the 'installer' for repairs .. in process , the vehicle developed this NO CRANK problem.

I would appreciate any help .. regarding further troubleshooting. I did find , in the owner's manual, that there is a STARTER relay "somewhere under the dash" ..

Is it logical to assume this could be the problem? Are there other things I can do to narrow down the root cause? Battery is good, lights, horn etc... all are functioning.

If someone can help ... where do I find the starter relay , and I hope someone can help me 'help' my daughter.

Thank you .. and it was nice to stumble across this forum.

any help will be / and is much appreciated.

Thank you

Ed Saltmarche

 

[Rick]

I am not familiar with the location of the relay, but my thought it there may be an issue with the built in Passive Anti Theft System PATS.

Here is a thread about the system - The first thread shows a date range for vehicles that have it I don't think that first thread has been updated so it doesn't your year, but I believe it still applies.
http://www.explorerforum.com/forums/showthread.php?t=234975

You'll probably get the attention of the right people if you post your issue in that thread.