2011 explorer radio"audio off"???? | Ford Explorer Forums

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2011 explorer radio"audio off"????

niketalk23

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my parents 2011 explorer radio automatically turned off when they were driving..on the bottom left it just says "audio off" and when i try to go into entertainment on the dash, it also says audio off

im hoping this isn't anything serious, everything else seems fine, it jsut says audio off and wont let me use the radio

any ideas?
 



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If it has the Sony system it probably reset itself, once in a while it happens.
If it keeps happenig then it may need software upgrade. Latest one out is v2.11
 






I'll keep that in mind, THANK YOU!

i just came back ffrom giving it another shot, i just popped in a CD and just magically i was able to use the radio lol
 






I've had the smae thing happen several times. The power button does nothing, which is frustrating as all heck because it should be "hard wired" as a power button- what else does it do?

Anyway, the solution is to change the audio source from Sirius to FM, whatever. I can't remember if I did it through the steering wheel controls, touch screen, dash, or what but it works every time.
 






Mine locked up again the other day. The solution was to bring up the full audio screen and then use the touch screen to change the source. In my case I touched Sirius and the power came on.
 






It is so funny how we all adapt to the ford touch system. I feel like it controls us not the other way around.
 






that sucks to hear

as for me, we ended up taking it to the dealership

it was happening a lot..its been since monday, and havent had any problems so far!
 






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