2020 Steering Column Creaking

[Steve Nicoletti]

Hello, New to the site. 2020 Explorer ST. Anyone having this issue with a steering column creaking noise? Happy with the car but not this noise. Only happens when car is sitting in the sun or very hot days. Thanks

https://www.youtube.com/results?search_query=2020+explorer+steering+column+creak

 

[Rick]

We have not had that issue with ours, and it sits out in the AZ sun quite a bit.

 

[Flashflood]

Sounds like your telescoping steering wheel motor is going out. Time to bring it to the dealership.

 

[Fix4Dirt]

welcome to EF!!!!

 

[peterk9]

Hello, New to the site. 2020 Explorer ST. Anyone having this issue with a steering column creaking noise? Happy with the car but not this noise. Only happens when car is sitting in the sun or very hot days. Thanks

https://www.youtube.com/results?search_query=2020+explorer+steering+column+creak

Welcome to the Forum Steve.

Peter

 

[buzzard302]

Yep, mine's been like that since new. Only happens on 90+ hot summer days. Problem will resolve in a month or two when the weather cools down. I once mentioned it to my dealership, and they had never seen the issue. I don't trust them to change my oil, let alone take the column apart. So I have lived with it, and I'm past my 3yr/36k mile warranty. So I'll just live with it.

 

[GeoTracker]

Hello, New to the site. 2020 Explorer ST. Anyone having this issue with a steering column creaking noise? Happy with the car but not this noise. Only happens when car is sitting in the sun or very hot days. Thanks

https://www.youtube.com/results?search_query=2020+explorer+steering+column+creak

My 2020 ST in the shop for battery problem on a hot August day in FL and the dealer ordered a new steering column. They said it was a known problem in hot weather states like FL. Parts on order.

 

[Steve Nicoletti]

Found the TSB that addresses the issue.

 

[peterk9]

Found the TSB that addresses the issue.

Thanks Steve. It has been added to the Recall / TSB thread.

Peter

 

[Regina80]

Thanks Steve. It has been added to the Recall / TSB thread.

Peter

So has there been a recall for it? They just told me it would cost me $760 to fix!

 

[Rick]

So has there been a recall for it? They just told me it would cost me $760 to fix!

A TSB isn't a recall. You should be able to get the issue fixed under the original warranty or under the Extended Service Plan. it's explained in the TSB.

 

[peterk9]

So has there been a recall for it? They just told me it would cost me $760 to fix!

Welcome to the Forum.
If they are quoting you a cost estimate for the repair it must mean you have no warranty remaining.

Peter