Cross Traffic Fault/Blind Spot Fault 2021 Explorer - IPC Turns Off

[Kanebr32]

So I'm leasing a 2021 Ford Explorer. Every so often I get alerts for Blind Spot Fault and Cross Traffic Fault. This is followed by the dash board turning off. Occasionally other alerts will pop up as well all at once. Including Parking Aid Fault, Tire pressure monitor Fault and coolant temperature Fault. Took it back to the dealer. They claimed to at first have a difficult time producing the alerts. Then eventually decided I needed a new instrument cluster. Followed by them claiming the problem was solved. Just before I pulled into my drive way here come the alerts. Still occurring. Any suggestions? Yes, there is take it back, but getting a loner is like pulling teeth.

 

[Fix4Dirt]

not for an X, but in subarus at lrast i heard one of the big modules is behind bunper so if it gets bumped sometimes the module can be damaged and that could set off a cheistmas tree, but not sure how the X's are done. take this more as a bump for the thread

 

[Kanebr32]

Thanks. Thankfully the car hasn't been in any accidents. The attached is my dash board off after getting the alerts.

 

[peterk9]

Thanks. Thankfully the car hasn't been in any accidents. The attached is my dash board off after getting the alerts.

Welcome to the Forum.
Changing the cluster sounds like the last thing one should do. I don't think that the techs really knew what to do. I wonder what their next 'guess' is going to be? Did they check for any possible stored trouble codes?

Peter

 

[Kanebr32]

It goes black. No picture to see. Completely shuts off.

 

[peterk9]

It goes black. No picture to see. Completely shuts off.

I edited my post. I believe I misread your post not realizing the vehicle was OFF.

Peter

 

[Kanebr32]

Actually, the vehicle is on. I just get the alerts and then only the dash board shuts off.

 

[peterk9]

Actually, the vehicle is on. I just get the alerts and then only the dash board shuts off.

Okay then, you must be in accessory mode then since RPM is 0. Now it makes a little more sense in figuring it might be the cluster. Does the dash also shut OFF like that when the vehicle is idling? Did they pull any codes?

Peter

 

[Kanebr32]

Okay then, you must be in accessory mode then since RPM is 0. Now it makes a little more sense in figuring it might be the cluster. Does the dash also shut OFF like that when the vehicle is idling? Did they pull any codes?

Peter

Yes. Even when it's idling.

 

[peterk9]

I would think an issue like that would produce some trouble codes.

Peter

 

[Kanebr32]

 

[Kanebr32]

That last post was what shows up on the Ford pass app

 

[peterk9]

I don't know if that would be related to the dash issue but it might be if that module is able to detect that the airbag light isn't functioning due to the IPC (cluster) going dark.
In the linked thread there was a mention of a software update for IPC for the 2020 Explorer. Perhaps they could check to see if there is one for yours. Blank instrument cluster (ST digital display)

what controls the ipc in a 2021 exploere] - Google Search

Peter