ETA on orders

[woodster300]

Does anybody know what the time frame is right now on orders. I placed my order with the dealer on March 4th are we still looking at 4 to 6 weeks??

I also keep reading about a web site that you can track your order where can I find that link to the site?

Looking forward seeing our new 2013 Ford Explorer Limited
:exp:

Thanks
Marc

 

[peterk9]

Does anybody know what the time frame is right now on orders. I placed my order with the dealer on March 4th are we still looking at 4 to 6 weeks??

I also keep reading about a web site that you can track your order where can I find that link to the site?

Looking forward seeing our new 2013 Ford Explorer Limited
:exp:

Thanks
Marc

Welcome to the Forum woodster300.:wavey:
Marc, I'm not aware of a site where a customer can track their order.
Your dealer should be able to and the Ford customer rep that monitors this forum can also help. Her name is Crystal and you can send her a Private Message by going to any post by FordCustSrvc and clicking on that name in the left column and then click on send Private Message. She will need at least your VIN and dealer name would help.
You might also want to post your question in the 2013 Ford Explorer Order Status thread below. There is also info on how to pull up your 'Window Sticker' which is usually posted 3- 5 days prior to the build date.

http://www.explorerforum.com/forums/forumdisplay.php?f=176

Good luck.

Peter

 

[FordService]

Does anybody know what the time frame is right now on orders. I placed my order with the dealer on March 4th are we still looking at 4 to 6 weeks?...

Hi woodster300,

I can track your order for you. Send me a PM with either your order number an dealer name or your VIN and I'll keep you updated.

...Her name is Crystal and you can send her a Private Message by going to any post by FordCustSrvc and clicking on that name in the left column and then click on send Private Message. She will need at least your VIN and dealer name would help.
You might also want to post your question in the 2013 Ford Explorer Order Status thread below...

Thanks for recommending me, Peter!

Crystal

 

[woodster300]

Thank You Peter and Crystal for the info I have sent Crystal a message with my info and I look forward to hearing back from her.


Marc

 

[FordService]

Thank You Peter and Crystal for the info I have sent Crystal a message with my info and I look forward to hearing back from her.


Marc

Hey Marc!

I received your PM and just sent you a response. Let me know if you have any questions!

Crystal