Tsb 98-13-19
ISSUE:
A flashing 4X4 lamp and/or a intermittent or loss of:
- Power windows
- Interior lights
- Rear wiper (if equipped)
- Moon roof (if equipped)
- 4x4 system (if equipped)
may occur on some vehicles. This may be caused by an intermittent Battery Saver, Accessory Delay or One-Touch-Down Relay operation and possible chafing of vehicle wire harness.
ACTION:
Repair the affected circuit, and/or replace the Battery Saver, Accessory Delay, or One-Touch-Down Relay. Refer to the following Diagnostic/Service Procedure for details before replacing any components.
DIAGNOSTIC/SERVICE PROCEDURE
Accurately RECORD ALL Diagnostic Trouble Codes (DTCs) from the Generic Electronic Module (GEM). The following codes can be generated by a faulty relay:
- B1371-Illuminated Entry Relay-Circuit
- B1302-Accessory Delay Relay-Circuit
- B1398-One-Touch-Down Relay-Circuit 1
- B1814-Rear Wiper Motor Down Relay-Circuit
- B1818-Rear Wiper Motor Up Relay-Circuit
- P1820-Transfer Case L2H Relay-Circuit
- P1824-Clutch Relay-Circuit
- P1828-Transfer Case H2L Relay-Circuit
DIAGNOSIS
- If you have any of these codes B1371, B1814, B1818, and/or the interior lights or rear wipers are part of the customer concerns, go to Step 12. Otherwise locate the Accesory Delay Relay and proceed to next Step.
- Put key in "RUN."
- If conditions are repeatable, go to Step 3.
- If conditions are not repeatable, follow standard GEM troubleshooting procedures.
- Operate the windows until they fail then proceed to next Step.
- Remove relay from relay box then proceed to next Step.
- Check for battery voltage at Pin 87.
- If battery voltage is present, go to Step 6.
- If battery voltage is not present, go to Step 23.
- Check for battery voltage at Pin 86.
- If battery voltage is present, go to Step 8.
- If battery voltage is not present, go to Step 7.
- Locate the Battery Saver Relay and check Pin 3 for battery voltage.
- If battery voltage is present, go to Step 23.
- If battery voltage is not present, go to Step 16.
- Return the Accessory Delay Relay back to the relay box then proceed to next Step.
- Check for Ground at Pin 85.
- If Ground is present, go to Step 10.
- If Ground is not present, follow standard GEM troubleshooting procedures.
- Check for battery voltage at Pin 30.
- If battery voltage is present, follow normal GEM diagnostic procedures.
- If battery voltage is not present, go to Step 11.
- Check all female terminals at the relay.
- If all terminals are tight and all wiring crimps are good, REPLACE the Accessory Delay Relay, then go to Step 22.
- Make sure all terminals are tight and all wiring crimps are secure then go to Step 9.
- Locate the Battery Saver Relay.
- Put key in "RUN."
- If conditions are repeatable, go to Step 14.
- If conditions are not repeatable, follow standard GEM troubleshooting procedures.
- Operate the windows until they fail then proceed to next Step.
- Remove relay from relay box then proceed to next Step.
- Check for battery voltage at Pin 1.
- If battery voltage is present, go to Step 17.
- If battery voltage is not present, go to Step 23.
- Check for battery voltage at Pin 5.
- If battery voltage is present, go to Step 18.
- If battery voltage is not present, go to Step 23.
- Return the Battery Saver Relay back to the relay box then proceed to next Step.
- Check for Ground at Pin 2.
- If Ground is present, go to Step 20.
- If Ground is not present, follow standard GEM troubleshooting procedures.
- Check for battery voltage at Pin 3.
- If battery voltage is present, follow standard GEM troubleshooting procedures.
- If battery voltage is not present, go to Step 21.
- Check all female terminals at the relay.
- If all terminals are tight and all wiring crimps are good, REPLACE the Battery Saver Relay, then go to Step 22.
- Make sure all terminals are tight and all wiring crimps are secure then go to Step 19.
- Verify all concerns are corrected.
- If all concerns are corrected, return vehicle to customer.
- If all concerns are NOT corrected, go to Step 23.
- This is Not a GEM-related issue. Follow standard troubleshooting procedures.