Navigation not responding

[SWEET ST]

My Navigation started to show an icon the has GPS with / across it. and when a do a reboot it comes back I turn car off turn back on icon is back. Car at dealer they clam that they updated the Apim an what ever else they claim it needed and still. Blue screen has been fixed. Ford pass doesn't response. What can be wrong ?

 

[I bleed Ford Blue]

Sounds like they put an APIM in your explorer with out NAV. The Nav is just a software program that runs on the APIM, the units look identical and most likely the part #'s are very close. Take it back to the dealer and tell them you no longer have NAV and you had it before they worked on it.

 

[SWEET ST]

Sounds like they put an APIM in your explorer with out NAV. The Nav is just a software program that runs on the APIM, the units look identical and most likely the part #'s are very close. Take it back to the dealer and tell them you no longer have NAV and you had it before they worked on it.

No. I have a Nav it just gets frozen. They only updated Apim with new software.

 

[I bleed Ford Blue]

Then either the update became corrupted or there is a glitch in the update. A trip back to the stealer is in your future.

 

[SWEET ST]

Then either the update became corrupted or there is a glitch in the update. A trip back to the stealer is in your future.

Today dealer installed all update correctly and all is working well. They also installed both cameras from and rear.

 

[I bleed Ford Blue]

Glad to hear it.