Odd problem

[dgc76]

Recently, the Explorer quit on my wife at a red light and would not restart. She finally turned the ignition off and then it restarted. It threw a message on the dash, but it went away before she could read it and the check engine light came on. I used my code reader and looked the code up on the internet and it really offered no useful information. It sent a message to my FordPass: “the powetrain control module has detected the power relay de-energized earlier than expected.”

Took it to the dealer and they could not find the problem. After two days they discovered that the negative battery cable was loose.

 

[Dale5403]

Did they cover it under warranty?

 

[dgc76]

Did they cover it under warranty?

I have a Ford extended warranty, but it it was not covered. dealer just charged me the diagnostic fee,

 

[themishmosh]

If it happens again, you may be due for a new battery if you are on the original.