The alternator will take over when the vehicle is running, so if you're only having problems with it when trying to start it, it usually means that the battery is not capable of accepting a charge. The battery should hold around 12.5V when not running. First, look at your battery cable connections. Make sure they are clean and tight. If they are, you can take it to your local parts store ( I don't know what you have in Canada..) and they can probably load test it for you for free to verify your problem.